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<p>Summary:</p> <p>The Sr Research Technology</p> <p>Specialist supports the Brown University Health research and academic mission. Analyzes</p> <p>designs implements and maintains information technology solutions and systems</p> <p>for the Brown University Health academic and research community and manages and oversees</p> <p>projects and staff as required. Responsibilities include the concept analysis</p> <p>planning design testing and assessment of the academic and research</p> <p>initiatives. Prepares the appropriate technical documentation project plans</p> <p>and end-user documentation. Audits and assesses institutional methodologies and</p> <p>computer systems. Represents Brown University Health</p> <p>when collaborating and interacting with other academic institutions.</p> <p>Responsibilities:</p> <p>Participates in managing</p> <p>large-scale projects and initiatives.</p> <p>Acts as liaison between the</p> <p>IS department and the research community and administration.</p> <p>Engages</p> <p>with members of the Brown University Health research community that includes clinical and</p> <p>basic science investigators research support staff students and trainees and</p> <p>research administration to understand requirements of information technology</p> <p>assets needed to conduct their research and academic activities at Brown University Health.</p> <p>Analyzes user requirements</p> <p>and develops innovative solutions and strategies for new and/or enhanced</p> <p>applications system to meet research community needs by means that maximize</p> <p>alignment with Brown University Health business practices.</p> <p>Coordinates and troubleshoots</p> <p>software (hardware) problems on behalf of the end user community where</p> <p>necessary beyond standard channels.</p> <p>Analyzes the capabilities of</p> <p>new and existing application software (hardware) and applies functionality</p> <p>where appropriate.</p> <p>Administers monitors and</p> <p>maintains a high degree of system and application security.</p> <p>Prepares operational</p> <p>technical and end-user documentation.</p> <p>Attends meetings and</p> <p>participates in committees as required.</p> <p>Works with end-users</p> <p>Research Administration and IS Department to establish appropriate priorities</p> <p>for all requests.</p> <p>Communicates activities and</p> <p>project status information to users and IS Department.</p> <p>Initiates professional growth</p> <p>in area of specialty.</p> <p>Assists in the professional</p> <p>development of other IS staff.</p> <p>Effectively prioritizes own</p> <p>work to complete job responsibilities. Adjusts priorities based upon</p> <p>understanding of policies and procedures.</p> <p>Completes job</p> <p>responsibilities within required timeframe according to established</p> <p>schedules or workflow</p> <p>requirements.</p> <p>Evaluates areas in need of</p> <p>improvement and provides input to improve current methods services programs</p> <p>or technology.</p> <p>Reviews and assesses</p> <p>information before consulting additional resources or making decisions and</p> <p>solving problems.</p> <p>Uses proper judgment and</p> <p>knowledge of established practices and procedures when</p> <p>addressing problems or</p> <p>issues.</p> <p>Establishes and maintains</p> <p>effective relationships with customers gaining their trust and respect.</p> <p>Anticipates customer needs</p> <p>and proactively addresses them and leads or delegates follow-up efforts with</p> <p>other IS segments where necessary on behalf of the customer.</p> <p>Proactively seeks</p> <p>understanding the customer?s business and the importance to the organizations</p> <p>mission.</p> <p>Follows the established</p> <p>procedures and effectively uses tools to provide high level support to</p> <p>customers.</p> <p>Demonstrates an ability to</p> <p>work well with employees at all levels.</p> <p>Contributes information</p> <p>ideas and opinions in a group setting.</p> <p>Volunteers for team</p> <p>assignments or group problem solving.</p> <p>Assists in directing and</p> <p>maintaining own professional development.</p> <p>Performs other related duties</p> <p>as assigned.</p> <p>Other information:</p> <p>EDUCATION:</p> <p>Bachelor?s</p> <p>Degree in Computer Science or a related technical field. A minimum of seven</p> <p>years' information technology experience may be substituted for a Degree.</p> <p>EXPERIENCE:</p> <p>At</p> <p>least seven years? experience in Information Technology as well as at least</p> <p>three years in a managerial or project management role is required.</p> <p>Experience</p> <p>in Information Services and/or research and academics are preferred.</p> <p>Must</p> <p>have outstanding verbal written presentation communication and interpersonal</p> <p>skills.</p> <p>Progressively</p> <p>more responsible related experience demonstrating high level of oral and</p> <p>written communication skills effective leadership skills.</p> <p>SUPERVISORY RESPONSIBILITY:</p> <p>Provides</p> <p>functional guidance to others who may be assigned on a project basis.</p> <p>Supervises</p> <p>up to 1 FTE.</p> <p>Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.</p> <p>Location: Brown University Health Corporate Services USA:RI:Providence</p> <p>Work Type: Full Time</p> <p>Shift: Shift 1</p> <p>Union: Non-Union</p>
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