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2 days
Not Specified
Not Specified
$16.94/hr - $24.96/hr (Estimated)
<p>Job Summary:</p> <p>Performs various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.</p> <p>Responsibilities:</p> <ul> <li>Work with clinical team to schedule patient procedures. </li><li>Obtain insurance authorizations for surgical procedures. </li><li>Assist patient in scheduling of pre-procedure testing </li><li>Inform patient of surgical appointment and pre procedural requirements </li><li>Handle incoming call volume promptly and in a professional manner </li><li>Ability to provide high level of customer service and satisfaction </li><li>Provide call confirmations to patients </li><li>Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately </li><li>Schedule patient appointments and procedures according to established policies and procedures. </li><li>File or scan records into electronic medical record. </li><li>Maintain patient confidentiality. </li><li>Perform other related duties as directed or assigned. </li><li>Float to other offices as required for adequate coverage. </li></ul> <p>Qualifications/Requirements:</p> <p>Experience:</p> <p>Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required</p> <p>Education:</p> <p>High school diploma or GED</p> <p>Licenses / Certifications:</p> <p>N/A</p> <p>Other:</p> <p>N/A</p>
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