<p>At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.</p> <p>Job description</p> <p>Are you passionate about taking good care of others? Going the extra mile to serve all their needs? Working with a team dedicated to serving great food and cultivating great experiences?</p> <p>At Chick-fil-A Chicopee, as the Hospitality Concierge Team Member you will have the opportunity to make a lasting impression on the guests, working to win their Heart, at every moment by creating moments of Joy. Maintaining the cleanliness of the dining room, performing table touch-ins and refreshing beverages, and looking for ways to elevate their dining experience. Enhance guest dining experience by offering personalized table service, suggesting desserts or additional menu items, and/or taking their order from the comfort of their table. At Chick-fil-A, we want our guests to be served fresh food in a clean, warm, and inviting environment. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.</p> <p>Position Type:</p> <ul> <li>Full-time and Part-time </li></ul> <p>Hours</p> <ul> <li>The ideal candidate would be available between the hours of: </li><li>11:30 AM to 5:00 PM </li><li>5:00 PM to 10:30 PM </li><li>With the option of working additional hours, supporting other areas of the restaurant. </li></ul> <p>Our Benefits Include:</p> <ul> <li>A fun work environment where you can positively influence others </li><li>Flexible scheduling (and closed on Sundays) </li><li>Learning first-hand from an experienced Operator and Restaurant Leaders </li><li>Intentional growth and development to help you reach your professional goals </li><li>Scholarship opportunities </li><li>Competitive pay </li></ul> <p>Front of House Team Member Responsibilities:</p> <ul> <li>Smile </li><li>Create and Maintain Eye Contact </li><li>Speak Enthusiastically </li><li>Making Emotional Connections with Guests </li><li>Honor and encourage others to follow the vision and values of the Restaurant </li><li>Multitask quickly, yet thoroughly </li><li>Be team-oriented, adaptable, dependable, with a strong work ethic </li><li>Work on their feet for several hours at a time </li><li>Communicate effectively with guests and Team Members </li><li>Always Adhere to Chick-fil-A rules and dress code </li><li>Other duties as assigned </li></ul> <p>Qualifications and Requirements:</p> <ul> <li>Consistency and reliability </li><li>Cheerful attitude </li><li>Loves serving and helping others </li><li>Customer service oriented </li><li>Strong interpersonal skills </li><li>Detail-oriented </li><li>Ability to multitask </li><li>Works well independently and in a team environment </li><li>Be willing and able to work a flexible schedule </li><li>Ability to lift and carry boxes regularly </li><li>Ability to stand for long periods </li></ul> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>