<p>Automotive Internet BDC Manager</p> <p>Looking for limitless growth potential? Amazing Income potential? 40 hours a week and 8 hour days?</p> <p>Conicelli Autoplex is looking for a professional, energetic, and hard-working individual that wants to grow with a family owned and operated dealership. This individual will have unlimited opportunities to advance their career, as well as those around them. We have a brand new 4000 square foot Centralized Business Development Center. Our BDC team is looking for a leader who believes in the potential of our already thriving organization.</p> <p>Responsibilities:</p> <p>Manage and Lead a team of 8-12 Sales Assistants in-tandem with supporting management staff.</p> <p>Knowledge of digital and traditional sales process.</p> <p>Coach, train and develop Service Assistants.</p> <p>Generate appointments and obtaining monthly department goals.</p> <p>The ability to proficiently deal with customers via telephone, text and email.</p> <p>Manage employee schedules and time clock reporting for payroll.</p> <p>Measure, monitor, and report all Service Assistant productivity for bonuses.</p> <p>Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel.</p> <p>Working Daily in the CRM and other software applications.</p> <p>Training Floor Service Staff on CRM and Internet processes.</p> <p>Train staff on product knowledge and phone skills.</p> <p>Qualifications:</p> <p>Outstanding customer service skills.</p> <p>Excellent Computer skills including, CRM, Excel, Google Docs, Word Ability to work in call center environment.</p> <p>Ability to work independently, self-motivated, and organized.</p> <p>Ability to thrive in a team environment and consistently display professional demeanor.</p> <p>Top notch phone and communication skills.</p> <p>Positive attitude with friendly and energetic personality.</p> <p>Ability to coach and motivate staff on a daily basis.</p> <p>Benefits:</p> <p>Medical Dental Vision Prescriptions 401K - With Employer Match Life Insurance and Disability - overages 24 Hour Accident Plan</p> <p>Advancement opportunities, Employee discounts for vehicle purchase and service</p> <p>Comfortable and safe work environment</p> <p>All applicants must pass pre-employment testing to include background checks and pre-employment drug test.</p> <p>We are an Equal Opportunity Employer (EOE).</p> <p>Please go to www.conicellijobs.com and fill out full application and attached resume.</p>