<p>Position: Benefits Specialist</p> <p>Work Location: Columbus, Ohio HQ</p> <p>Employment Type: Full-Time</p> <p>Department: Human Resources</p> <p>Position Summary:</p> <p>The Benefits Specialist will serve as the primary specialist for employee benefits and the organization's Learning Management System (LMS). The ideal candidate brings a strong blend of analytical, technical, and interpersonal skills and thrives in a role that requires both precision and people-centered communication.</p> <p>What You'll Do:</p> <ul> <li>Administer all benefits plans (e.g. medical, dental, vision, 401k, EAP, STD/ LTD, Life insurance, COBRA plans, etc.) </li><li>Communicate all benefit plans (e.g. system set up, open enrollment, onboarding, employee questions, billing, reporting, data integrity, etc.) </li><li>Conduct new hire orientation for new associates, gather feedback and continuously refresh content to reflect any changes </li><li>Ensure all benefit plans and processes are updated properly in ADP (including but not limited to documents, premiums, eligibility, waiting periods, billing, benefit feeds, and enrollment settings) </li><li>Shared responsibility for leave of absence, FMLA & ADA </li><li>Administer 401(k) Retirement Plan including data feeds, contributions, loan and annual audit requests </li><li>Respond to associate benefit and LMS questions using JIRA and dedicated emails </li><li>Participate in all benefit matters included in the M&A process from due diligence through integration </li><li>Administer and communicate all wellbeing initiatives </li><li>Work closely with benefits consultants and vendors to ensure effective and seamless employee experience </li><li>Responsible for annual Open Enrollment process including plan set up, Open Enrollment event system set up, employee meetings and distributing communications </li><li>Serve as system administrator for the organization's LMS platform </li><li>Build, upload, and maintain course content, learning paths, curricula, and certification tracks </li><li>Manage user accounts, roles, and permissions; troubleshoot access issues, content errors, and learner support requests via ticketing system (JIRA) </li><li>Track completion rates, compliance training deadlines, and learning metrics; provide regular reporting to HR and business leaders. </li></ul> <p>What You'll Need</p> <p>Required</p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience) </li><li>3-5 years of experience in benefits administration with working knowledge of group health plans, retirement programs, and applicable federal regulations </li><li>2+ years of hands-on LMS administration experience (360Learning or Absorb preferred) </li><li>Demonstrated presentation skills, with the ability to engage and inform diverse audiences </li><li>Proficiency with HRIS platforms (ADP preferred) and Microsoft Office Suite (Excel, PowerPoint, Outlook) </li><li>Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines </li><li>Excellent written and verbal communication skills </li></ul> <p>Preferred</p> <ul> <li>SHRM-CP, PHR, or CEBS certification (or actively pursuing) </li><li>Experience with eLearning authoring tools such as Articulate 360, Rise, or Adobe Captivate </li><li>Prior experience in designing or facilitating new hire orientation programs </li><li>Working knowledge of benefits processes, ACA reporting, COBRA administration, and leave of absence management </li><li>Experience supporting benefits administration in a multi-state or multi-entity environment </li></ul>