<p>Are you a highly organized problem solver who thrives in a fast-paced environment and excels at coordinating schedules, communicating with customers, and ensuring seamless project experience from start to finish? If so, Master Services wants you on our team!</p> <p>As a Service Coordinator, you will play a vital role in ensuring seamless project execution for our basement waterproofing, crawlspace repair, foundation repair, and concrete leveling services. You'll be the backbone of our production team-keeping schedules aligned, customers informed, and projects running smoothly.</p> <p>At Master Services, we redefine "work" for our employees. We want our team-members to know that they are what's most valuable to us. We empower them to experience success in a way they never imagined for themselves.</p> <p>What We Provide for Our Service Coordinators:</p> <ul> <li> <p>A supportive, team-oriented culture that values your contributions</p> </li><li> <p>Work-life balance in a dynamic and rewarding environment</p> </li><li> <p>Industry-leading training and tools to set you up for success</p> </li><li> <p>Competitive pay and benefits package</p> </li><li> <p>Medical, Dental, Vision Insurance + More</p> </li><li> <p>401K</p> </li><li> <p>Employee Assistance Program</p> </li><li> <p>Earned Time Off</p> </li><li> <p>A team that fosters pride and professional growth</p> </li></ul> <p>What You Would Do as a Service Coordinator:</p> <ul> <li>Manage appointment scheduling and project coordination while providing top-tier customer service </li><li>Serve as the primary point of contact for customers, keeping them informed, addressing concerns, and ensuring a smooth scheduling process </li><li>Organize and manage installation paperwork and client records with precision </li><li>Proactively support production teams to ensure projects are completed efficiently and error-free </li><li>Work closely with leadership to enhance processes and drive operational excellence </li></ul> <p>Qualifications</p> <p>What You Bring to This Role</p> <ul> <li>Experience in logistics, administration, and customer service </li><li>Exceptional communication and interpersonal skills </li><li>Strong attention to detail while keeping the bigger picture in mind </li><li>Proficiency in Microsoft Office and ability to learn new software </li></ul> <p>Education and Experience</p> <ul> <li>High school diploma or G.E.D. preferred </li><li>1+ years of customer service experience </li><li>1+ years of appointment scheduling experience </li><li>18years of age or older </li></ul> <p>Pay</p> <ul> <li>$16 per hour </li></ul> <p>Schedule</p> <ul> <li>Monday-Friday 8:00am-5:00pm </li></ul>