<p>Responsibilities</p> <ul> <li>Answer all sales-related incoming calls and determine appropriate action </li><li>Process quotes, orders, and delivery inquiries in an efficient and quick manner </li><li>Provide prompt technical support to customers </li><li>Work closely with outside sales account managers to assist with any customer needs </li><li>Maintain and develop relationships with customers and prospects </li><li>Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals </li><li>Provide prompt, courteous, and professional responses to customer/prospect service-related issues </li><li>Actively participate in sales meetings and training opportunities </li><li>Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts </li><li>Develop in-depth product knowledge and stay current on all product changes </li></ul> <p>Qualifications</p> <ul> <li>Technical aptitude with the ability to quickly learn product information </li><li>Excellent communication skills </li><li>Able to multi-task, be neat and detail-oriented and work quickly </li><li>Ability to both work/learn independently and collaborate with other teammates </li><li>An energetic and entrepreneurial attitude - be creative, adaptable & flexible </li><li>Desire to learn - be a "sponge", be inquisitive, seek and find solutions </li><li>Superior problem-solving skill set </li><li>Proficient computer skills, especially with Microsoft Office applications </li></ul>