<p>Your Key Responsibilities</p> <ul> <li>Act as primary quality interface to customer at production location. </li><li>Lead escort for customer visits, audits, PPAP reviews and more. </li><li>Ensure customer requirements and expectations are understood and coordinate efforts to meet those. </li><li>Coordinating all customer activities with respect to customer complaints and pilot/functional product runoffs. </li><li>Ensure customer satisfaction through continuous improvement by tracking and achieving quality targets </li><li>Collaborate with customers to align manufacturing processes with quality requirements and integrate customer feedback for quality enhancement. </li><li>Ensure and monitor compliance with customer-specific quality standards and requirements at production location. </li><li>Oversee quality assurance tasks across the manufacturing process, with authority to stop production, decide on blocking of suspect or defective parts or products. </li><li>Lead structured problem solving approach for customer complaints and track implemention of corrective actions (including lessons learned) at production location. </li><li>Manage communication between customers and segments including review and reporting in customer portals. </li><li>Trace affected products on customer side, transport, warehouse stock and production and coordinate internally and with customer. </li></ul> <p>Your Qualifications</p> <ul> <li>Bachelors of Science in Engineering or equivalent </li><li>Understanding of statistical concepts, AIAG procedures and knowledge of current quality specifications. </li><li>Must have strong leadership skills and set a standard for cleanliness in the work area, makes an effort to assist co-workers, have a positive attitude and remain even tempered in an adverse working environment </li><li>Strong written and verbal communication </li><li>Have the ability to prioritize and make decisions </li><li>Project planning and management skills </li></ul> <p>Our Offering</p> <ul> <li>6% 401(k) company match </li><li>Explore more benefits at www.schaefflerbenefits.com </li></ul>