<p>Duties of Position:</p> <ul> <li>Answer student questions through email using our Salesforce system </li><li>Intake and review financial aid paperwork </li><li>Use a script to complete high volume calling campaigns </li><li>Analyze reports and data entry </li><li>Help staff campus events </li><li>Answer phone calls from students as needed </li><li>Assist OSFA staff with projects </li><li>General office duties include copying, filing, document intake and scanning </li><li>Other duties as assigned </li></ul> <p>Schedule Information:</p> <p>OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.</p> <p>Maximum hours per week: 20</p> <p>Education Requirements: In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.</p> <p>Experience Requirements:</p> <ul> <li>Detail oriented and organized </li><li>Able to meet deadlines </li><li>Fast learner </li><li>Reliable </li><li>Strong communication and phone skills </li><li>Microsoft Word and Excel skills a plus </li></ul>