<p>Deliver Excellence. Elevate Hilti's Product Support Experience.</p> <p>Join Hilti as a Product Support Manager and lead the team that drives efficient, effective product support across the organization. As a key member of Order Management, you'll help shape strategic initiatives, strengthen team knowledge, and provide valuable insights that enhance our overall support experience.</p> <p>What You'll Bring</p> <ul> <li>Bachelor's Degree required Product Support ManagerMinimum of 5 years in business process management </li><li>Minimum 2 years in each: SAP, Microsoft office </li><li>Intensity to succeed </li><li>Demonstrate learning agility and capacity to tackle sophisticated challenges </li><li>Strong leadership, coaching and team development </li><li>Excellent problem solving and decision-making skills </li><li>Excellent communication, interpersonal and presentation skills with proven ability to work cross departmentally </li><li>Strong knowledge of Microsoft office applications including Access and Excel </li><li>Strong organizational skills and ability to multi-task required </li></ul> <p>Legal Notice</p> <p>Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</p> <p>Commitment to Inclusion</p> <p>At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.</p> <p>Why Hilti</p> <p>Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.</p> <p>Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</p> <p>Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.</p>