<p>Join our Team</p> <p>We are looking for a compassionate, caring and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence.</p> <p>Benefits</p> <p>We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:</p> <ul> <li>Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night </li><li>Onsite children's care centers (Infant through Pre-K) </li><li>Tuition reimbursement </li><li>Student Loan Repayment Program </li><li>Payactiv-earned wage benefit-work today, get paid tomorrow </li><li>Free access to fitness centers </li><li>Career advancement opportunities </li></ul> <p>Job Overview</p> <p>Job Duties include the following, other duties may be assigned:</p> <ul> <li>Collects information via phone, in person (bedside or in a registration bay) or from the web site to accurately register patients for outpatient, inpatient, and observation services. </li><li>Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate. </li><li>Collects, secures and posts payments from patients. </li><li>Disperses change and accepts deposits from other Deaconess cash collection or retail points. </li><li>Ensures compliance of State/Federal regulations. </li><li>Greets patients, provides routing assistance (arranging transport or escorting patients) to point of service. </li><li>Provides cross coverage for all areas of Access Department. </li><li>Performs Post Admit functions. </li><li>Performs Work Queue functions and queries. </li><li>Complies with Standards of Employee Conduct. </li><li>Works with House Supervisor, doctors and nursing staff for proper bed placement and admission order entry. </li><li>Schedules appointments </li><li>Operates Switchboard, PBX </li><li>Other functions: </li><li>Assists by giving directions to destinations </li><li>Handles phone, fax, and email inquiries. </li><li>Balances cash drawers, petty cash, and change functions. </li><li>Prepares funds for deposit. </li><li>Answers correspondence </li><li>Performs other logically associated duties that enhance position through Continuous Quality Improvement. </li><li>Provides patients with Financial Assistance information and explain submission and processing when appropriate. </li><li>Provides lateral service as appropriate. </li><li>Serves as a preceptor for new Access Employees. </li><li>Competent in Financial Counseling patients. </li><li>Competent in computer applications pertaining to position. </li><li>Participates in on call for third shift. </li><li>Train new employees. </li><li>Other duties as assigned. </li></ul> <p>Education and Experience</p> <p>Completion of High School or GED is required. Knowledge of the health care revenue cycle is preferred. Understanding insurance is a plus.</p> <p>Deaconess Cross Pointe</p> <p>Various Shifts</p> <p>Rotating Weekends & Holidays</p> <p>Registration</p>