<p>Colgate Student Health Services provides high quality, confidential, and equitable healthcare and education to empower all students. Student Health Services offers routine medical care, gender appropriate health services, and mental health services, while also promoting wellness through health education. The Student Health Services is part of an integrated Health and Wellness team, partnering with the university's Counseling Center, Haven Sexual Assault Resource Center, and Shaw Wellness Institute to provide a holistic approach to health and wellness.</p> <p>This is a 10-month position that carries 12 months of benefits.</p> <p>Accountabilities</p> <p>The Administrative Department Coordinator, Student Health Services is accountable for:</p> <ul> <li>Answering incoming three-line phone calls and messages; responding to messages via email and the medical portal and sending triages to the clinical staff. </li><li>Scheduling student appointments in the electronic health record (EHR) system, and guiding students through check in and check out per policies and procedures. </li><li>Provides cross-functional support for inbound/outbound document processing and maintaining electronic health records according to Student Health Services' confidentiality policy and best practices. </li><li>Serving as an initial point of contact for students, parents, and visitors, ensuring a warm, welcoming, and inclusive environment. </li><li>Supporting efficient and accurate maintenance of office supplies, facilities, and equipment. </li><li>Upholding confidentiality of all health and wellness support services in the university's Student Health Services, and other locations, including the department's EHR and other practice management systems. </li><li>Provides cross-functional support with medical referrals, requests for insurance authorization, prescription authorizations and other office duties as assigned. </li><li>Actively participate in integrated Health and Wellness meetings, committees, and student-focused activities. </li><li>Providing assistance and logistical support for department, Health and Wellness programming, and off site medical clinics. </li><li>Rotating weekend coverage (Saturday 9am-1pm). </li><li>Attending department, division and university meetings and participate on other committees as requested. </li><li>Performing other job related duties and responsibilities as needed to support the needs of the department. </li></ul> <p>This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.</p>