<p>Seeking a highly experienced delivery Program Manager/Director to lead and oversee delivery of IOT&DE Connected Plant projects across the Americas region. This role spans IT OT convergence, UNS, MES, Smart Factory, Digital Transformation, Assessments, AI/GenAI/Agentic AI, Digital Twin, and Factory of the Future programs for large enterprise customers. The ideal candidate will ensure successful delivery of complex, multi-million-dollar programs, manage customer expectations, and drive innovation in manufacturing operations proactively through the execution of existing projects.</p> <p>Key Responsibilities:</p> <p>Program Leadership & Delivery</p> <ul> <li>Own end-to-end delivery of Smart Factory and Connected Plant projects/programs for large customers, ensuring scope, schedule, customer satisfaction, and budget adherence. </li><li>Define and execute projects/program governance, risk management, and escalation frameworks. </li><li>Drive Smart Factory project delivery, including robotics, physical automation, reference architecture, and digital tool implementation. </li></ul> <p>Customer Engagement & Communication</p> <ul> <li>Act as the primary customer interface, managing expectations, ensuring transparency and customer satisfaction. </li><li>Translate functional requirements into technical specifications for solution design and delivery. </li><li>Build trusted relationships with C-level stakeholders and plant leadership. </li><li>Be the liaison of onsite team/customer and offshore team. </li></ul> <p>Technical & Advisory Expertise</p> <ul> <li>Provide thought leadership on MES, IoT platforms, Digital Twins, AI/GenAI, and Agentic AI for manufacturing. </li><li>Guide architecture decisions for PLM-MES-ERP integration, OT connectivity, and data pipelines. </li><li>Proactively and continuously identify improvement opportunities on execution and additionally advise on smart factory opportunities, roadmap development, and operational excellence during execution of the projects/programs. </li></ul> <p>Team & Vendor Management</p> <ul> <li>Lead cross-functional teams (solution architects, engineers, consultants) across multiple geographies. </li><li>Manage relationship with service division of partner ecosystem and vendor engagements for technology platforms and automation solutions. </li></ul> <p>Innovation & Continuous Improvement</p> <ul> <li>Champion AI-driven opportunities such as predictive analytics, autonomous operations, and manufacturing digital thread. </li><li>Ensure compliance with industry standards (ISA-95, ISA-88, ISO) and regulatory requirements. </li></ul> <p>Must-Have Skills:</p> <ul> <li>Strong experience in manufacturing operations, smart factory projects/programs and IT/OT and digital transformation. </li><li>Proven track record delivering large-scale Smart Factory programs for global customers. </li><li>Deep understanding of manufacturing operations, MES, robotics, and automation. </li><li>Preferably hands-on experience with IoT platforms, MES, Digital Twin, AI/GenAI. </li><li>Strong knowledge of IT integration (PLM-MES-ERP) and shop-floor connectivity </li><li>Exceptional program management and stakeholder communication skills. </li><li>Ability to translate business needs into technical solutions. </li><li>Expertise in risk management, governance, and financial control for large programs. </li></ul> <p>Certifications (Preferred)</p> <ul> <li>PMP/PRINCE2, ITIL, Lean Six Sigma. </li><li>Vendor certifi cations in MES/IoT platforms, etc. </li></ul> <p>Success Metrics:</p> <ul> <li>On-time, on-budget delivery of programs. </li><li>Customer satisfaction and retention. </li><li>Operational KPIs: OEE, FPY, downtime reduction, automation ROI. </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's in engineering/ master's in engineering / master's in computer science </li></ul> <p>Salary Range: $190,000 - $210,000 a year</p> <p>#LI-MG2</p>