<p>Description</p> <p>Position Summary:</p> <p>The primary focus of this job is to oversee internal office operations including facilities, mail, telephone administration and customer support to all staff, visitors and callers. Perform a wide variety of administrative duties while providing exceptional customer service.</p> <p>Duties:</p> <ul> <li>Provide appropriate administrative assistance to officers and fellow staff members as needed </li><li>Prepare inner-office and outside mail for mailing </li><li>Provide scheduling, preparation and organization for all meetings scheduled at branch </li><li>Greet each customer and assist customers and staff as needed </li><li>General branch organization - signage and daily security operations </li><li>Process all incoming phone calls on a multi-line phone system with exceptional customer service by greeting all calls with a "smile" </li><li>Order building supplies from designated vendor </li><li>Maintain front lobby bulletin board </li><li>Perform other duties as assigned </li></ul> <p>Requirements</p> <p>Relationships/Qualifications:</p> <ul> <li>Responsible to the SVP Director of Branch Facilities and Services for all duties assigned </li><li>Skills needed include: </li></ul> <p>a. Strong communication and listening skills</p> <p>b. Excellent phone etiquette</p> <p>c. Polite and professional "phone" voice</p> <p>d. Working knowledge of multi-line phone system, including the ability to program phones</p> <p>e. Basic bank product knowledge</p> <p>f. Office and management, secretarial skills education preferred</p> <p>g. Experience using Microsoft Office Products</p> <p>h. Ability to be detail oriented, accurate, organized and client friendly a must. Must have ability to maintain confidentiality in daily operations and interactions with customers, while being proficient with interpersonal relations and communicative skills</p> <p>Working Conditions:</p> <ul> <li>Normal office environment </li><li>Extended viewing of computer screens </li><li>Moderate lifting up to 25 pounds </li><li>Repetitive hand and arm movement </li></ul>