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<p>Job Summary</p> <p>At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Front of House Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Front of House Team Member treats those they work with, as well as guests, with honor, dignity, and respect - all day, every day.</p> <p>A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs.</p> <p>Our Benefits Include:</p> <ul> <li>A fun work environment where you can positively influence others </li><li>Flexible scheduling (and closed on Sundays) </li><li>Learning first-hand from an experienced Operator and Restaurant Leaders </li><li>Intentional growth and development to help you reach your professional goals </li><li>Employee Assistance Program (EAP) </li><li>Scholarship opportunities </li><li>Free college (online) through Point University </li><li>Competitive pay </li><li>Meal credit </li></ul> <p>Competencies:</p> <ul> <li>Embody CDC's Core Values (Heart for Service, Go Hard or Go Home, Have Each Other's Backs, and Pursue Excellence) </li><li>Be consistent, reliable and present </li><li>Treat all co-workers and guests with Honor, Dignity and Respect </li><li>Consistently exemplifies the Core 4 </li><li>Remain confident and positive in busy situations </li><li>Have a passion for organization and attention to detail </li><li>Perform tasks at a pace that can keep up with the demands of the business </li><li>Have a positive, stress-free attitude in all situations </li></ul> <p>Responsibilities:</p> <ul> <li>Smile </li><li>Create and Maintain Eye Contact </li><li>Speak Enthusiastically </li><li>Multitask quickly, yet thoroughly </li><li>Be team-oriented, adaptable, dependable, with a strong work ethic </li><li>Communicate effectively with guests and Team Members </li><li>Adhere to Chick-fil-A rules and dress code at all times </li><li>Show up on time for scheduled shifts </li><li>Communicate clearly </li><li>Stock products and supplies </li><li>Train Team Members-in-Training </li><li>Other duties as assigned </li></ul> <p>Requirements:</p> <ul> <li>Must be at least 18 years old </li><li>Ability to work in a fast-paced environment </li><li>Be willing and able to work a flexible schedule </li><li>Able to lift, push, pull and carry or otherwise move 50 pounds regularly </li><li>Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue </li><li>Able to stand for extended periods of time </li><li>Basic mathematical skills </li></ul> <p>Availability Requirements:</p> <ul> <li>Must be available to work Friday and Saturday </li><li>Must be available to either open or close the restaurant daily </li><li>Must be available to work a minimum of 20 hours per week </li></ul> <p>Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>
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