<p>General Information</p> <p>Ref #</p> <p>46123</p> <p>Department</p> <p>Clerical</p> <p>Job Site</p> <p>Brooklyn Veterinary Clinic</p> <p>Date Published</p> <p>12-01-2025</p> <p>Pay Class</p> <p>Full-Time</p> <p>Base Min.</p> <p>$ 23</p> <p>Base Max.</p> <p>$ 25</p> <p>Description & Requirements</p> <p>Company Overview</p> <p>Welcome to Brooklyn Veterinary Clinic, an AAHA Accredited practice where delivering gold-standard small animal medicine is our daily commitment. Our 4.7-star Google rating demonstrates the deep trust we have earned within the Castle Rock community. We pride ourselves on creating a supportive and collaborative environment where every teammate feels valued and can focus entirely on patient care. If you are looking for an opportunity where your clinical expertise is respected and your growth is encouraged, we invite you to join our exceptional team.</p> <p>Joining us means you gain access to a dedicated network focused on helping you succeed in your career. We understand that doing your best work requires continuous learning and specialized support. You will have access to internal specialty consultations to elevate complex case management and benefit from robust programs designed to help all teammates achieve their professional goals, whether that means becoming a credentialed technician or moving into a leadership role within our organization. We invest in our people so you can grow with us.</p> <p>At Brooklyn Veterinary Clinic, you will be practicing high-quality medicine within a facility designed to handle complex cases. We emphasize comprehensive care, offering small animal medicine across ABVP standards, advanced Surgery, and Internal Medicine. Our capabilities extend to providing essential Urgent Care services, ensuring our community has access to timely, high-level treatment when they need it most. This variety of cases guarantees that you will constantly be challenged and learn, developing deeper clinical skills alongside experienced teammates.</p> <p>Moving to Castle Rock places you in one of Colorado's most desirable communities. Known for its small-town charm paired with rapid growth, Castle Rock offers an unparalleled quality of life, benefiting from stunning Rocky Mountain views and immediate access to outdoor activities. When you step away from the clinic, you can explore the famous Castle Rock monument, enjoy extensive hiking and biking trails, or take a short drive north to enjoy the amenities of Denver. This is a perfect location for a veterinary professional seeking a vibrant career while maintaining a fantastic work-life balance surrounded by nature.</p> <p>This position will be posted a minimum of three days.</p> <p>Job Description</p> <p>Your Impact as a Patient Care Coordinator</p> <p>As a Patient Care Coordinator, you will be the central point of contact for our clients, guiding them through their entire visit from check-in to check-out. You will serve as a vital link between the client and the medical team, capturing medical notes, creating treatment plans, and coordinating all aspects of patient care to ensure a seamless and supportive experience.</p> <p>Your Impact Will Include:</p> <ul> <li>Setting the Stage for a Great Visit: You'll contact clients before their appointments to set expectations, answer questions, and ensure they are prepared for their visit. </li><li>Acting as a Medical Scribe: You will be in the exam room to capture real-time medical information from the veterinarian, ensuring all records are accurate and up-to-date. </li><li>Creating Treatment Plans: You'll create, present, and clearly explain treatment plans to clients in accordance with the veterinarian's directions. </li><li>Coordinating Seamless Care: You will collaborate with the technical team to ensure the veterinarian's treatment plan is completed efficiently and handle all in-room check-outs, including payments and scheduling follow-ups. </li><li>Educating Clients: You'll clearly explain discharge instructions, ensure prescription fulfillment, and address any client inquiries. </li><li>Following Up with Care: You will conduct post-visit follow-ups to check on the well-being of pets and communicate any test results. </li></ul> <p>What You'll Bring to the Team</p> <ul> <li>A high school diploma or equivalent. </li><li>A genuine love for animals and a passion for delivering exceptional client service. </li><li>A friendly, personable, and empathetic demeanor. </li><li>Proficient in active listening, with strong computer literacy and typing skills for accurate medical transcription. </li><li>Excellent written and verbal communication skills. </li><li>Knowledge of (or eagerness to learn) veterinary medical terminology is preferred. </li></ul> <p>Responsibilities and Benefits</p> <p>How You're Supported</p> <p>As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.</p> <p>Competitive Compensation</p> <p>A competitive hourly rate based on your experience, plus a comprehensive benefits package.</p> <p>Total Wellbeing</p> <p>Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).</p> <p>Financial Health</p> <p>Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.</p> <p>Commitment to Growth</p> <p>For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.</p> <p>The Power of a Network</p> <p>Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.</p> <p>Valuable Perks</p> <p>Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.</p> <p>About Mission Pet Health</p> <p>Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.</p> <p>Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.</p> <p>Physical Requirements: Prolonged periods of standing and working on a computer. Ability to bend down and lift up to 40lbs unassisted. Reasonable accommodations may be made.</p> <p>Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.</p> <p>EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.</p>