<p>PURPOSE:</p> <p>This person will directly cover Industrial market customers in our Memphis geography, which includes Eastern AR, Western TN, Western KY and North MS . The position will report directly to the General Manager for the Fluid Flow Central States group of Fluid Flow Products, Inc.</p> <p>PRINCIPAL DUTIES (but are not limited to the following):</p> <ol> <li> <p>Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.</p> </li><li> <p>Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.</p> </li><li> <p>Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.</p> </li><li> <p>Solicit assigned customers' inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.</p> </li><li> <p>Set up and perform various equipment surveys, and accompany auditors on air audits we sell.</p> </li><li> <p>Assist in resolution of customer-initiated technical issues.</p> </li><li> <p>Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.</p> </li><li> <p>Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.</p> </li><li> <p>Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.</p> </li><li> <p>Recommend product lines by identifying new product opportunities; surveying consumer needs and trends</p> </li></ol> <p>The immediate priority:</p> <p>Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.</p> <p>Short term actions include:</p> <p>Provide seamless coverage (personal, phone, email) with customers.</p> <p>Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.</p> <p>SKILLS/QUALIFICATIONS:</p> <p>Meeting Sales Goals</p> <p>Motivation for Sales</p> <p>Territory Management</p> <p>Presentation Skills</p> <p>Performance Management</p> <p>Building Relationships</p> <p>Emphasizing Excellence</p> <p>Entrepreneurialism</p> <p>Negotiation</p> <p>Results Driven</p> <p>Sales Planning</p> <p>Time Management</p> <p>Technically Astute</p> <p>Managing Profitability</p>