<p>Experienced Shift Lead / Management (Team Lead) - Naples, FL</p> <p>Join us at Chick-Fil-A as a high-performing Shift Lead / Management (Team Lead) -a leadership position elevated above a standard shift leader role. We're seeking a proven leader with strong restaurant management, supervisory experience, and the ability to train and mentor team members and future leaders.</p> <p>What You'll Do - Key Responsibilities</p> <ul> <li>Lead shifts in a fast-paced, high-volume restaurant environment </li><li>Deliver exceptional guest service and uphold hospitality standards </li><li>Coach, train, and develop team members-mentoring future leaders </li><li>Maintain compliance with food safety, knowledge of HACCP, and health & safety standards </li><li>Oversee operations: inventory control, cost control, and labour management </li><li>Demonstrate relationship management, conflict resolution, and strong communication skills </li></ul> <p>Ideal Candidate</p> <ul> <li>1+ year of restaurant management, team supervision, or leadership experience (required) </li><li>Experience in staff training, team building, and leadership development </li><li>Demonstrated guest service orientation, hospitality, and customer experience focus </li><li>Strong verbal and written communication skills </li><li>Comfortable working long hours and standing during peak shifts </li><li>Reliable transportation & eligibility to work in the U.S. </li></ul> <p>Required Qualifications</p> <ul> <li>At least 18 years old </li><li>High school diploma or equivalent </li><li>Availability to work weekends, holidays, and varied shifts </li><li>Proven track record in coaching, mentoring, and performance improvement </li></ul> <p>Why This Role Stands Out</p> <p>We're not just hiring another shift lead-we're seeking a Top-Tier Leader, someone who actively builds leadership capacity within our team. If you have experience with multitasking, compliance, and driving performance metrics, and you thrive in a culture grounded in honor, dignity, and respect, we'd love to talk to you.</p> <ul> <li>Availability to work weekends, holidays, and varied shifts </li><li>Proven track record in coaching, mentoring, and performance improvement </li></ul> <p>At Chick-Fil-A Naples, you're more than just selling chicken-you're building community. We look forward to reviewing your application and discovering leaders who will grow with us.</p> <p>"We should be about more than just selling chicken. We should be a part of our customers' lives and the communities in which we serve." -?S. Truett Cathy</p> <p>"We should be about more than just selling chicken. We should be a part of our customers' lives and the communities in which we serve."</p> <p>S. TRUETT CATHY 1921-2014</p>