<p>Luthier Location Appleton WI Warehouse or Green Bay Store for placement options Job Type Full Time Schedule Monday Friday Benefits Full time employees Comprehensive Insurance BenefitsCompany provided life insurance optional voluntary life insurance401k Retirement PlanPaid time off including holiday pay for company approved holidaysEmployee DiscountJob Description About Heid Music Heid Music is proud to be a community music resource in Appleton Green Bay Stevens Point Oshkosh and Madison We are a third generation family owned business with a team of passionate & knowledgeable music enthusiasts We strive to be the resource for all things music for musicians at any age and any stage We aim to empower the inner musician and inspire them to reach their fullest potential by connecting them with the right instruments and supportive music community We enjoy expanding the possibilities & opportunities in music education Throughout the decades Heid Music has maintained a commitment to giving back and continuously improving The appreciation goes both ways as weve garnered numerous accolades thanks to our incredible customers outstanding music manufacturing partners invaluable community collaborations and our talented team Were humbled and grateful for the recognition Recently our efforts led to being named one of the top 50 music retailers in the US by Music Trades Magazine achieving recognition as a NAMM National Association of Music Merchants top 100 music dealer earning the Best of Madison Gold award for Best Musical Instrument Store and more About the Role Heid Music is a music retailer that provides solutions that foster happy and developing musicians Our Luthiers take pride in providing BRAVO customer service by performing high quality repairs and maintenance on orchestral instruments to musicians of all levels Responsibilities Perform repairs and maintenance on orchestral string instruments for rental inventory school accounts and store customersPreparing instruments for repair utilizing Point of Sale POS for repair inventory and customer informationSupport working partnerships with area schools and DirectorsEstimate repairs in a timely mannerMaintains technical knowledge on tools and techniquesOrder repair parts and supplies as necessaryMaintain safe clean and efficient working conditionsWork Environment Heid Musics instrument repair shop operates within a warehouse style setting offering a hands on craftsmanship focused atmosphere The space features open workstations industrial lighting and specialized tools for precision repairs Luthiers work both independently and collaboratively in a moderately noisy safety conscious environment The culture is casual detail oriented and centered around quality service and technical excellence Qualifications Qualified candidates must have two years of orchestral stringed instrument repair and set up experience in a high volume shop; completion of an accredited instrument repair program is preferred Why Heid Music Working at Heid Music is more than a job; its an ensemble of professionals working together providing BRAVO service for the love of music Join us and shape the future of musical excellence together Heid Music is an Equal Opportunity Employer</p>