<p>Customer Service Representative (Scheduling Coordinator/BDC Representative)</p> <p>Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it.</p> <p>Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+.</p> <p>Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex.</p> <p>BDC Customer Service Rep - Job Responsibilities:</p> <ul> <li> <p></p> </li><li>Create and maintain a positive customer experience <p></p> </li><li> <p></p> </li><li>Communicate with customers via telephone, email and text <p></p> </li><li> <p></p> </li><li>Coordinate schedules and document customer needs in our CRM system <p></p> </li><li> <p></p> </li><li>Establish productive relationships with Service Advisors, Parts Managers and external Customers <p></p> </li></ul> <p>BDC Customer Service Rep - Job Requirements:</p> <ul> <li> <p></p> </li><li>High school diploma or equivalent <p></p> </li><li> <p></p> </li><li>Possess excellent organizational, written and verbal communications skills <p></p> </li><li> <p></p> </li><li>Ability to work in a fast-paced call center environment <p></p> </li><li> <p></p> </li><li>Strong computer and typing skills <p></p> </li><li> <p></p> </li><li>Capable of working with a diverse workforce and customer base <p></p> </li><li> <p></p> </li><li>Skilled in problem solving and customer satisfaction <p></p> </li><li> <p></p> </li><li>Experience in the automotive industry is a plus <p></p> </li><li> <p></p> </li><li>Ability to work every other Saturday from 9am-12pm <p></p> </li></ul> <p>BDC Customer Service Rep - Job Benefits:</p> <p>We provide a positive, professional work environment. Our team members enjoy many benefits including:</p> <ul> <li> <p></p> </li><li>Full-Time Employment <p></p> </li><li> <p></p> </li><li>Medical, Dental and Vision <p></p> </li><li> <p></p> </li><li>Vacation/Paid Time Off <p></p> </li><li> <p></p> </li><li>401(k) <p></p> </li><li> <p></p> </li><li>Competitive hourly rate with bonus structure (earning potential of $35,000+ annually) <p></p> </li></ul> <p>We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.</p>