<p>Responsibilities</p> <ul> <li>Prepare, analyze and review lease contracts for the purpose of billing through Leasewave , our leasing software. </li><li>Analyze, verify and process all misc. billings related to new lease contracts such as pro-rata and interim rent, freight re-bills, recycle fees, admin fee, chargebacks and upfront sales tax rebills attaching the supporting documentation back-up when applicable </li><li>Work internally with other depts. as deemed appropriate to resolve end of term disputes, tax variances, cash posting corrections, asset location changes, etc. </li><li>Process monthly billing by submitting system-generated rental invoices via email & through various vendor portals </li><li>Manage designated portfolio to ensure all customers are in good standing. Draft correspondence for collections when customers become past due. Internally escalate non-responsive customers or delinquent balances. </li><li>Review weekly published coverage listings to confirm recent coverage has been completed on the account(s). </li><li>Participate in month-end close process ensuring billing including renewals and rewrites, contract billing adjustments, changes and/or amendments are completed and posted to the appropriate accounting period </li><li>Prepare and maintain all customer maintenance records and utilize LeaseWave to enter comments and to document all changes </li><li>Explain and/or resolve routine to complex billing or collection related issues & questions </li><li>Explain basic lease terminology </li><li>Handle in/out bound communications via phone and/or email in a timely & professional manner </li><li>Establish goals both individually and within a team-based environment </li></ul> <p>Qualifications / Education</p> <ul> <li>Moderate proficiency with MS Outlook, MS Excel </li><li>Experience with online portals (ie SAP ARIBA) </li><li>Accounts Receivable background </li><li>Leasing or other Finance industry experience a plus </li><li>Must have strong understanding of basic Accounting principles </li><li>B.S. in Accounting/Finance preferred </li><li>Minimum of 4-5 years of collection/customer service experience. </li></ul> <p>Skills</p> <ul> <li>Strong attention to detail </li><li>Must have problem solving and decision-making abilities, including the ability to identify trends and relationships within accounting and/or lease data </li><li>Must be highly motivated individual with high level of initiative and an attitude of willingness </li><li>Must be team player willing to assist others at all levels of the organization </li><li>Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships </li><li>Strong organizational and time management skills. </li><li>Ability to multi-task and work autonomously or with a team </li><li>Ability to communicate effectively on a one-on-one basis or in group setting </li></ul> <p>Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.</p> <p>Division</p> <p>Insight Investments</p>