<p>Position Details</p> <p>Position Information</p> <p>Position Title Insurance Coordinator, Dental, SMEC Department Dental Clinic Position Category Staff Full Time Job Description</p> <p>The Insurance Coordinator assists patients with insurance benefits and uses DentaQuest Portal to confirm eligibility, enter pre-authorizations for major dental treatment and print out claim payment EOBs to post to accounts. Run monthly reports on unpaid Medicaid claims and sending back requested documentation to refile claims on the DentaQuest Portal. Track approval pre-authorizations and add to specific spreadsheets listed in Teams.</p> <p>Required Qualifications</p> <p>Associate degree in Accounting, Business Administration or comparable financial or healthcare work experience. Must be able to lift up to 25 pounds and spend long periods of time standing or sitting.</p> <p>Preferred Qualifications Physical Demands Campus LMU Tower</p> <p>Job Duty</p> <p>Job Duty</p> <p>Adhere to enhanced infection control protocols and PPE requirements</p> <p>Job Duty</p> <p>Study DentaQuest insurance plans to understand the various nuances allowed for treatment</p> <p>Job Duty</p> <p>Document basic insurance information in the patient s file for quick reference</p> <p>Job Duty</p> <p>Process and submits insurance claims daily</p> <p>Job Duty</p> <p>Monitor and follows-up on outstanding claims</p> <p>Job Duty</p> <p>Identify patients in the daily schedule who are not eligible under Medicaid. Make note on the appointment block so the front office is aware before the patient is seen.</p> <p>Job Duty</p> <p>Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable</p> <p>Job Duty</p> <p>Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment</p> <p>Job Duty</p> <p>Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage</p> <p>Job Duty</p> <p>Handle all inquiries concerning insurance daily</p> <p>Posting Detail Information</p> <p>Posting Number S04863P Job Open Date 12/01/2025 Job Close Date 12/31/2026 Open Until Filled No Special Instructions Summary About the Institution</p> <p>Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or humanresources@lmunet.edu</p>