<p>Join our Denver campus as a Student Services Coordinator, where you will serve as the primary advocate and support for our students. This role is ideal for a professional with a background in therapy, social work, or case management who is skilled at holistic assessment, proactive intervention, and resource navigation. You will be essential in fostering student retention, well-being, and achievement by addressing academic, personal, and systemic barriers.</p> <p>Location: Denver Campus (On-Site)</p> <p>Schedule: Monday - Friday, 8:00 AM - 5:00 PM (with one late evening per week, 10:00 AM - 7:00 PM)</p> <p>Annual Salary Range: $64,490 - $80,610</p> <p>Reports To: Campus Director</p> <p>Are you a counselor, case manager, or social services professional passionate about guiding individuals toward success?</p> <p>Join our Denver campus as a Student Services Coordinator, where you will serve as the primary advocate and support for our students. This role is ideal for a professional with a background in therapy, social work, or case management who is skilled at holistic assessment, proactive intervention, and resource navigation. You will be essential in fostering student retention, well-being, and achievement by addressing academic, personal, and systemic barriers.</p> <p>Key Responsibilities:</p> <ul> <li> <p>Student Case Management & Advising: Proactively monitor student attendance and academic progress. Provide one-on-one advising to guide students through challenges, develop success plans, and connect them with internal and community resources.</p> </li><li> <p>Crisis Intervention & Support: Serve as a first point of contact for students facing personal, behavioral, or academic crises. Employ de-escalation techniques and professional judgment to manage sensitive situations, including leaves of absence, withdrawals, and disciplinary actions.</p> </li><li> <p>Resource Coordination & Advocacy: Act as a liaison between students and campus departments (Financial Aid, Admissions, Career Services) to resolve issues and advocate for student needs. Maintain knowledge of and referrals to external support services.</p> </li><li> <p>Program Development & Community Building: Plan and execute student engagement activities, orientation programs, recognition events, and graduation ceremonies to promote a positive and inclusive campus culture.</p> </li><li> <p>Compliance & Documentation: Ensure accurate tracking of student interactions and status changes. Serve as a knowledgeable resource on institutional policies, procedures, and accreditation requirements.</p> </li></ul> <p>Who We Are Looking For (Required Qualifications):</p> <ul> <li> <p>A minimum of three (3) years of direct experience in a student-facing support role. This experience could come from:</p> </li><li> <p>Higher Education: Academic Advising, TRIO Programs, Disability Services, or Student Affairs.</p> </li><li> <p>Social Services/Youth Development: Case Management, Social Work, Counseling, Behavioral Health, or Youth Advocacy.</p> </li><li> <p>Proven skills in active listening, motivational interviewing, crisis management, and holistic assessment.</p> </li><li> <p>Excellent verbal and written communication skills, with the ability to build rapport with a diverse student population.</p> </li><li> <p>Strong organizational skills and proficiency with Microsoft Office and student database systems.</p> </li><li> <p>High school diploma or equivalent. A Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or a related field is strongly preferred.</p> </li></ul> <p>Ideal Candidate (Preferred Qualifications):</p> <ul> <li> <p>Professional experience as a Behavioral Therapist, School Counselor, Licensed Social Worker (LSW), Mental Health Counselor, or Case Manager.</p> </li><li> <p>Experience working with non-traditional, first-generation, or at-risk student populations.</p> </li><li> <p>Bilingual skills are a plus.</p> </li><li> <p>Supervisory or leadership experience.</p> </li></ul> <p>Why Join Our Team?</p> <ul> <li> <p>Meaningful Work: Apply your clinical and advocacy skills in a mission-driven educational setting. See the direct impact of your work on student retention and success.</p> </li><li> <p>Compensation & Stability: Earn a competitive annual salary of $64,490 - $80,610 with a structured, predictable schedule.</p> </li><li> <p>Comprehensive Benefits Package:</p> </li><li> <p>Health & Wellness: Medical, dental, vision, and short-/long-term disability insurance.</p> </li><li> <p>Financial Future: 401(k) with employer match and participation in an Employee Stock Ownership Plan (ESOP).</p> </li><li> <p>Growth & Support: Tuition reimbursement and access to an Employee Assistance Program (EAP).</p> </li><li> <p>Professional Environment: Work on-site in a collaborative campus community where student support is the top priority.</p> </li></ul> <p>Work Environment:</p> <p>This is a full-time, on-site position in a professional office setting. It involves regular interaction with students, faculty, and staff and requires the ability to manage sensitive and confidential situations with discretion and empathy.</p> <p>Ready to make a difference?</p> <p>If you are a supportive professional dedicated to empowering students and have a background in helping others navigate complex challenges, we encourage you to apply.</p>