<p>Company Description</p> <p>You are ...</p> <p>a professional who is dedicated to outstanding customer satisfaction, a savvy software user who easily adopts new programs and processes, and a multitasker with attention to detail.</p> <p>As part of the customer service team, you work out of the Anton Paar USA Western Headquarters Office in Torrance, CA. You interact with external and internal customers on every aspect of the pre-sales workflow. You will report to the Director of Client Relations in Ashland, VA. The salary range for this position is $23.20 - $26.27. Anton Paar USA offers full benefits and a profit-sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years, plus additional bonus opportunities.</p> <p>We are ...</p> <p>focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.</p> <p>Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.</p> <p>Job Description</p> <p>Responsibilities include:</p> <ul> <li>Issuing price quotations, invoices, and optimizing shipping methods </li><li>Creating and maintaining electronic records in CRM and ERP </li><li>Processing orders from customers and web-shop </li><li>CRM key user status, including training, problem resolution, and liaison to world headquarters (Graz, Austria) </li></ul> <p>Qualifications</p> <p>Skills and qualifications you will need:</p> <ul> <li>Strong customer service skills </li><li>Excellent time management, organizational, and prioritizing skills </li><li>Associate's or Bachelor's degree in Business Administration or 3 years of experience in a professional environment client relations role </li><li>Ownership of assigned cases and detail-oriented mindset </li></ul> <p>Additional Information</p> <p>Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.</p> <p>At Anton Paar, we truly value every application. Our recruiting team knows your time matters, so we promise to get back to you within 48 hours. Quick, transparent, and personal. Each application does get reviewed by a member of our corporate recruiting team. Just how hiring should be.</p> <p>Anton Paar USA, Inc. considers all qualified candidates for this position.</p> <p>This position is not eligible for current or future work authorization or visa sponsorship.</p> <p>We do not accept applications via personnel service providers or recruitment agencies and ask all interested applicants to submit their documents directly via our career site.</p> <p>#LI-KJ1</p>