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<p>Must Have Technical/Functional Skills</p> <ul> <li>Understanding of Field service business </li><li>Excellent knowledge of Salesforce & ServiceMax </li><li>Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) </li><li>and Lightning(Aura & LWC). </li><li>Integration skills -REST,SOAP </li><li>Manage API integrations and web services. </li><li>Experience on Flows, Process builder and Trigger development </li><li>10+ years IT/FSM/SFDC experience preferable </li><li>Minimum 5 years' experience on ServiceMax Configuration, architecture, and development </li><li>Experience as Salesforce / ServiceMax Technical Architect is must. </li><li>Should be certified on Salesforce with at least Platform Developer I and Admin </li><li>Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git </li><li>Strong understanding of data migration tools and processes regarding Salesforce </li><li>Good understanding of Enterprise Architecture. </li></ul> <p>Roles & Responsibilities</p> <ul> <li>Provide technical leadership and guidance for ServiceMax implementations and/or customizations </li><li>Provide technical leadership, setting best practices (e.g., integration and application development, </li><li>deployment, testing, iterative refinement) to junior developers </li><li>Review and finalize High Level Design of solution with the customer </li><li>Provide the necessary guidance to estimate user stories </li><li>Clarify any ambiguity with the user story requirements and baseline the estimation </li><li>Provide technical leadership, guidance and co-ordination for development, integration, data </li><li>management, and application testing. </li><li>Collaborate with other technical and non-technical team members, clients, and vendors to define, </li><li>build, and deliver solutions. </li><li>Working with customers to analyze and resolve ServiceMax related issues/requirements </li><li>Participate in the full software development life cycle from technical design to development, </li><li>testing and deployment </li><li>Design and develop solutions that best leverage the ServiceMax features to support critical </li><li>business functions and meet project objectives, business requirements and customer goals </li><li>Participate in technical design discussions, develop technical solution documentation that is </li><li>aligned with business objectives. </li><li>Develop comprehensive system blueprints, diagrams, and documentation to guide implementation </li><li>Develop, test, and document custom development, integrations, and data migration elements of </li><li>ServiceMax implementation. </li></ul> <p>Generic Managerial Skills, If any</p> <ul> <li>Able to guide & help the team for successful delivery of ServiceMax engagements </li><li>Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams </li><li>Experience in managing a team with minimum size of 7-8 members </li></ul> <p>Salary Range: $140,000-$160,000 a year</p> <p>TCS Employee Benefits Summary:</p> <p>Discretionary Annual Incentive.</p> <p>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.</p> <p>Family Support: Maternal & Parental Leaves.</p> <p>Insurance Options: Auto & Home Insurance, Identity Theft Protection.</p> <p>Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.</p> <p>Time Off: Vacation, Time Off, Sick Leave & Holidays.</p> <p>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</p> <p>#LI-SP1</p>
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