<p>Oracle Cloud Infrastructure (OCI) can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are solving some of the world's biggest challenges.</p> <p>We offer unique opportunities for hard-working, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly-available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer's business critical applications.</p> <p>Technical Operations and Support (TOS) Platform Engineering org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and standardization of how OCI provides support to its customer. We are looking for software engineers who are ready to take on new challenges in building a brand new highly available and scalable ticketing platform used for all cloud operations.</p> <p>As a Senior Member on this Team, you will be contributing to the effort in defining, designing, and delivering the platform using latest technologies on OCI. You will partner with product team, learn about the existing challenges, and influence the vision and direction. You will be responsible for the entire software lifecycle - development, testing, CI/CD and production operations. You must balance between product feature development and production operational concerns like writing run books, ops automation, structured logging, instrumentation for metrics and events leveraging a plethora of internal tooling at OCI.</p> <p>From a technology perspective, this is a greenfield development environment with a huge amount of autonomy, leaving us free to build and innovate without being encumbered by legacy products and services.</p> <p>As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.</p> <p>We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.</p> <p>Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p> <p>We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.</p> <p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p>