<p>Our growing and strategic Commercial business depends on store systems that are reliable and help our Commercial Sales Managers provide world-class customer service. You'll lead design and delivery of features used across thousands of stores, with quality, resiliency, and observability built in while mentoring others.</p> <p>What you'll do</p> <ul> <li>Engineer "right the first time": Anticipate edge cases and failure modes; build in feature flags/pilots, rollback, and monitoring/alerts for every change. </li><li>Own the design: Write/review High Level Designs (HLDs) that include assumptions, risks, observability, config/rollout plans, and runbooks. </li><li>Make quality non negotiable: Drive rigorous code reviews, clear acceptance criteria, unit/integration tests, and pre merge checks. </li></ul> <p>Operate what you build: Partner with QE/DevOps to deploy safely, verify post release, and improve with actionable telemetry.</p> <ul> <li>Mentor and multiply: Coach engineers in US/MX; model high standards, give clear, candid feedback, and cultivate bench strength. </li></ul> <p>Communicate for clarity and action: Share concise updates with conclusions, recommended next steps, and ownership.</p> <ul> <li>Continuously improve: Reduce re work, unblock dependencies early, and convert post mortem learnings into template/checklist updates. </li></ul> <p>Your toolkit (our stack)</p> <ul> <li> <p>Operating systems: Linux</p> </li><li> <p>Programming: C++ for core/system components; Node.js/Express.js for services; React.js for UIs</p> </li><li> <p>Scripting/automation: Shell scripting for tooling and ops</p> </li><li> <p>Core practices: Git based workflows (MR/PR + code review), feature flags, configuration management, CI/CD, observability (logs/metrics/traces)</p> </li><li> <p>Bachelor's degree in CS/EE or equivalent experience.</p> </li><li> <p>8+ years of professional experience building/operating production systems or distributed applications.</p> </li><li> <p>Expert in Linux and C++ plus strong, working experience with Express.js/Node.js, React.js, and shell scripting.</p> </li><li> <p>Demonstrated ability to:</p> </li></ul> <p>o Anticipate edge cases and design safeguards (flags, pilots, kill switches, rollback).</p> <p>o Instrument changes with monitoring/alerts and verify with post release checks.</p> <p>o Communicate clearly across sites and roles with actionable conclusions.</p> <p>Store / retail systems experience - nice to have</p>