<p>Knowledge and Skill Requirements:</p> <ul> <li>Strong customer service orientation with a "Customer First" mindset. </li><li>Excellent verbal and written communication skills. </li><li>Strong organizational skills and attention to detail. </li><li>Ability to manage multiple priorities and meet deadlines. </li><li>Proficiency in handling contracts, invoices, and inventory processes. </li></ul> <p>Preferred Qualification(s):</p> <ul> <li>Demonstrated success in meeting and exceeding sales or operational objectives. </li><li>Experience in consultative selling and account management. </li><li>Familiarity with equipment rental or dealership operations. </li></ul> <p>Education Requirements:</p> <p>College degree or 3+ years of relevant experience in sales, operations, dispatching, or a related field.</p> <p>Essential Job Functions:</p> <ul> <li>Drive rental and sales revenue growth through account management and prospecting. </li><li>Manage end-to-end customer experience from order to delivery, coordinating with internal teams. </li><li>Quote rentals, sales, and transportation rates to support profitability goals. </li><li>Process rental contracts, invoices, and inventory reconciliations accurately and on time. </li><li>Communicate equipment availability and assist outside sales with order processing. </li><li>Track missed opportunities and provide feedback for fleet adjustments. </li><li>Achieve goals for revenue, customer satisfaction, retention, and new account acquisition. </li></ul> <p>Leadership Responsibilities:</p> <p>No direct supervisory responsibilities; however, the role requires leadership in managing customer relationships and coordinating across departments to ensure operational success.</p> <p>Preferred Experience and Skills:</p> <ul> <li>3+ years in sales, operations, or dispatching roles. </li><li>Proven ability to exceed defined objectives. </li><li>Strong consultative selling skills and ability to build long-term customer relationships. </li></ul> <p>Physical and Mental Requirements:</p> <ul> <li>Ability to work in a fast-paced environment with frequent interruptions. </li><li>Requires sitting, standing, and occasional lifting of up to 25 lbs. </li><li>Mental agility to manage multiple tasks, prioritize effectively, and meet deadlines. </li></ul> <p>Work Environment:</p> <ul> <li>Office setting with frequent interaction with customers via phone, email, and in person. </li><li>Occasional visits to job sites or equipment yards may be required. </li><li>Collaborative environment with cross-functional coordination between sales, service, and hauling teams. </li></ul> <p>Why Join Stowers Machinery:</p> <p>Competitive Compensation: Base salary plus uncapped pay-for-performance incentives.</p> <p>Comprehensive Benefits: Health, dental, vision, retirement plans, and more.</p> <p>Career Growth: Opportunities for advancement within a respected dealership.</p> <p>Team Culture: Work with a supportive, collaborative team committed to excellence.</p> <p>Impactful Work: Play a key role in helping customers build East Tennessee with the right equipment solutions.</p>