<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 03/10/25</p> <p>Applications Due03/25/25</p> <p>Vacancy ID182407</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyInformation Technology Services, Office of</p> <p>TitleInformation Technology Specialist 4 - 8858</p> <p>Occupational CategoryI.T. Engineering, Sciences</p> <p>Salary Grade25</p> <p>Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)</p> <p>Salary RangeFrom $93530 to $117875 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Permanent</p> <p>Jurisdictional Class Competitive Class</p> <p>Travel Percentage 0%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 8 AM</p> <p>To 5 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address ESP Agency Bldg 3, Flr 2</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12210</p> <p>Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.</p> <p>Under the direction of a Manager Information Technology Services 1, SG27, within the Dedicated Support team, Office of Children and Family Services Portfolio, the Information Technology Specialist 4 will work within the DJJOY Team supporting At-Large applications. Specific duties of this position include, but are not limited to:</p> <ul> <li>Work with the DJJOY project team both for new development and ongoing maintenance. </li><li>Work with OCFS to go over security reviews of DJJOY systems. </li><li>Communicate with Software Analysts on needs, issues, and problems. </li><li>Participate in meetings with users, management, Application Development staff, and vendors to evaluate system requirements. </li><li>Creation of detailed documentation for current and proposed systems and processes, including flowcharts, data inputs and outputs, and descriptions of data elements. </li><li>Coordinate the project team to deliver technology projects of varying size and complexity. </li><li>Work with staff to assist in troubleshooting Application issues, including any issues that arise off hours. </li><li>Troubleshoot server or coding issues; escalate more complex issues as necessary. </li><li>Report up to management on a scheduled basis. </li><li>Implement security procedures to ensure OCFS applications and data are compliant and secure. </li><li>Develop and assist on any other emergence projects as they arise that do not have funded staff to complete. </li><li>Perform the full range of supervisory duties. </li></ul> <p>Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.</p> <p>Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.</p> <p>Additional Comments Some positions may require fingerprinting.</p> <p>Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.</p> <p>Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.</p> <p>For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.</p> <p>At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.</p> <p>Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:</p> <p>Holiday & Paid Time Off</p> <ul> <li>Thirteen (13) paid holidays annually </li><li>Up to Thirteen (13) days of paid vacation leave annually </li><li>Up to Five (5) days of paid personal leave annually </li><li>Up to Thirteen (13) days of paid sick leave annually for PEF. </li><li>Up to three (3) days of professional leave annually to participate in professional development </li></ul> <p>Health Care Benefits</p> <ul> <li>Eligible employees and dependents can pick from a variety of affordable health insurance programs </li><li>Family dental and vision benefits at no additional cost </li></ul> <p>Additional Benefits</p> <ul> <li>New York State Employees' Retirement System (ERS) Membership </li><li>NYS Deferred Compensation </li><li>Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds </li><li>Public Service Loan Forgiveness (PSLF) </li><li>And many more. </li></ul> <p>The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name ITS Human Resources</p> <p>Telephone 518-473-0398</p> <p>Fax 518-402-4924</p> <p>Email Address PostingResponses@its.ny.gov</p> <p>Address</p> <p>Street Empire State Plaza</p> <p>Swan Street Building, Core 4, Floor 1</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12220</p> <p>Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Your Social Security number may be required to confirm eligibility.</p>