<p>Overview Ideal Image is North America's #1 medical aesthetics brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image provides a personalized and premium experience that delivers real results and empowers women through every step of their self-care journey. Come join us as we redefine the beauty ideal. The Area Manager is an experienced high-performing and results-oriented multi-unit field leader who directly leads a team of experienced Clinic Managers across an assigned geographical area. This key field leader motivates a cross functional team towards collective goals and acts as the lynchpin of execution to grow and scale the annualized sales of new and existing client business for a portfolio of clinics. This position will oversee multiple clinics within a designated. The Area Manager is specifically responsible for and accountable to the development and achievement of area sales plans and execution of marketing efforts. With exemplary communication and leadership skills, the Area Manager engages, coaches, and develops a high performing multi-unit leadership team to deliver the Ideal Image Brand Experience that achieves sales, operational, and customer satisfaction targets. The ideal candidate is a student of the industry and passionate about creating a world-class customer experience. Responsibilities Clinic Business Performance and Execution: Manage clinics performances through ownership of P&L results for assigned clinics Collaborate with cross-functional Ideal Sales Center partners to drive sales strategies, performance, and results Develop and execute area level business strategies to grow and scale portfolio of clinics Analyze financial reports/P&L, develop plans and strategize to address trends in area performance Hold clinics accountable for staffing, utilization and service delivery, safety, and efficacy standards that drive the desired Ideal client experience Implement company business initiatives, new programs and product innovation, and change management strategies throughout area to achieve operational efficiencies, desired outcomes, and adoption Conduct frequent reviews of business and financial reports, budgets, and schedules to improve performance, set goals, and manage spending of controllable expenses Maintain Ideal Image brand standards for first class service to elevate local client experiences in the assigned market Develop area marketing strategies and monitor/support local teams with execution plans Communicate and present sales and financial performance, including growth and action plans, to leadership team Ensure compliance with all legal regulations, company policies, codes of conduct, and medical protocols while maintaining confidentiality and HIPAA compliance Multi-Unit Clinic Sales, Operations, and Service Delivery: Clearly communicate individual financial and sales goals to each clinic Strategically guide Clinic Managers on how to meet their goals through a localized approach Identify opportunities to maximize local sales goals per modality for new and existing client business Plan and conduct effective clinic visits and implement plans toward continuous improvement for enhanced results Monitor client feedback and leverage NPS/Google survey insights to improve service delivery Coach and develop clinic teams to identify trends in service delivery and develop plans to implement changes in customer experience Ensure that clinics implement requirements for new product rollouts and operational protocols Collaborate with the legal, medical affairs, and local and divisional medical leadership teams to maintain policies, protocols, safety, and efficacy of medical treatments Leading & Developing Talent: Create an inclusive environment that supports a purpose-driven, positive, cohesive, and high performing team culture throughout the clinics Coach, counsel, and develop Clinic Managers to maximize their performance and contributions Ensure Clinic Managers are trained and understands their roles and responsibilities and that they have the tools and resources necessary to effectively manage their clinic Oversee the Clinical Educator to ensure a productive, efficient schedule within the labor budget and accountability for treating clients, training Lead Medical Professionals, and executing medical education plans and protocols throughout the area Contribute to building positive team morale and recognize individual and team accomplishments Partner with operations leaders and talent/HRBP partners to forecast clinic staffing needs, develop resourcing plans, and attract, hire, and onboard talent to give our clients and team members a first-class experience Communicate company and regional objectives initiatives and Company goals and achievements clearly and frequently to all team members Ensure the execution of quality, timely performance, feedback, and reviews Qualifications Bachelor's Degree or equivalent experience 5+ years of multi-unit/ multi-state leadership experience within a relevant industry like specialty retail, luxury, beauty, hospitality, or health and wellness Prior P&L management for multi-unit operations/facilities is strongly preferred Prior experience setting sales goals and plans to deliver performance targets/profitable growth Proven track record of successfully driving sales, financial, and customer satisfaction KPIs Prior experience developing marketing strategies to drive new business and client loyalty Demonstrated track record of driving sales and achieving client satisfaction, leading, navigating, and effectively managing change during times of business and organizational transformation Growth-mindset with ability to build for the future and anticipate change Industry expertise, business curiosity, and passion for winning in the market Effective leadership skills including prioritizing and goal setting/management Extensive and successful commitment to exceeding client expectations Analytical acumen. Ability to pull reporting, look at large data sets, and make data driven decisions Proficient with standard operational software (Outlook, MS Suite) and other sales related technologies such as Salesforce, POS systems Strong ability to multi-task, use personal judgment, utilize strong decision making and attention to detail. Exceptional interpersonal skills and ability to build team rapport Clear and engaging communication skills, including effective written and verbal Executive presence and presentation skills Ability to travel between clinics required within assigned area up to 75% The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation requests that do not cause undue hardship to the company may be approved to enable individuals with disabilities to perform the essential functions, if that would not hinder or prevent performance of duties or be of a safety concern. Key to denote % of time requirements necessary to perform essential functions of this job. 0% = Zero (O) 1-35% = Little (L) 36-70% = Moderate (M) 71-100% = Great (G) Physical Requirements: Light: Lifting 0-10 pds. Moderate: Lifting 0-25 pds. Heavy: Lifting 25+ pds. L - Bending/stooping L - Reaching above/below the waist L - Pushing/pulling movements L - Climbing stairs / ladders L - Standing 0 - Kneeling G - Sitting M - Walking L - Lifting 0 -Taste/Smell G-Typing G -Color / Depth perception G - Fine hand & finger movements L - Operate motor vehicle G - Operate various equipment Working Conditions and Schedules: G - Interacting with co-workers, vendors, and customers. L - Exposed at times to fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. L - Exposed to various noise levels (L= private office, M= showroom/service area, G= jackhammer/metal works/heavy equipment) G - Office machines, phones, fax, computers, postage meter, etc. G - Working environment: non-private, varies from outside open parking lot, to showroom, to cubicle workspace, to adaptive office. M - Available to work nights, weekends and holidays. Necessary traits for this position: Seeing, Hearing, Talking<em> Reading</em> Writing<em> Basic comprehension of English language using the traits</em> marked above for purposes of safety, management direction and job responsibility, and minimal third-party interaction. Proficiency of the traits* marked above in the following languages for business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits, etc: English, Spanish, French, Other The approximate pay for this position is between $85,000-$90,000 annual salary, with monthly bonus potential. The pay provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. View our perks and benefits HERE Ideal1234! Ideal Image is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We celebrate diversity and are committed to creating an inclusive environment for all team members.</p>