<p>Jefferson is seeking a Project Manager to support The U.S. Department of Transportation (USDOT) Federal Transit Administration's (FTA's) Office of Administration (TAD) with management and technical assistance for its ticketing and service request platform and Customer Service Portal (CSP).</p> <p>The Project Manager provides overall leadership, coordination, and oversight for the Customer Service Liaison and Management Services effort supporting the FTA TAD. The Project Manager is responsible for managing project execution, ensuring quality and timeliness of deliverables, coordinating with FTA stakeholders, and maintaining alignment with project management standards and methodologies applicable to this contract.</p> <p>This role will be hybrid with the preponderance of the work being performed off-site and with some activities requiring on-site performance at FTA Headquarters, 1200 New Jersey Ave., SE, Washington, DC 20590.</p> <p>This position is being posted in preparation for a proposal and is not yet funded. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.</p> <p>At Jefferson, we are not just building a team; we are cultivating a community of exceptional individuals driven by a shared passion for innovation and excellence. Joining the Jefferson team means stepping into an environment that values collaboration, encourages creative thinking, and celebrates individual strengths. Here, you'll find a vibrant culture that fosters sharing and connectedness where careers are nurtured, exciting and meaningful work is encouraged, and continuous learning from the smartest people in the industry.</p> <p>Our commitment to unlocking your potential goes beyond conventional career paths, offering a dynamic and supportive space where your ideas are not just heard but valued. Join us at Jefferson, where your career becomes a journey of continuous advancement, and your talents find the platform they deserve.</p> <p>Responsibilities:</p> <ul> <li> <p>Provide overall project management oversight for all task areas supporting the FTA Customer Service Portal (CSP).</p> </li><li> <p>Serve as the primary point of contact with the Contracting Officer's Representative (COR) and key FTA TAD stakeholders.</p> </li><li> <p>Schedule and lead recurring status meetings with the COR and other designated stakeholders to review progress, priorities, risks, and mitigation strategies.</p> </li><li> <p>Oversee execution of system stewardship, liaison services, reporting, knowledge management, and continuous improvement activities.</p> </li><li> <p>Ensure adherence to project management standards and methodologies throughout the period of performance.</p> </li><li> <p>Review and approve Monthly Status Reports (MSRs), system liaison summaries, and other required deliverables prior to submission.</p> </li><li> <p>Monitor project risks, issues, expenditures, and performance and implement corrective actions as necessary.</p> </li><li> <p>Ensure contractor staff maintain effective communication with FTA leadership, program offices, ticket agents, and the technical team.</p> </li></ul> <p>Required Qualifications:</p> <ul> <li> <p>Bachelor's degree in a business-associated field.</p> </li><li> <p>A minimum of 10 years' experience in business consulting, process improvement, strategy, or a related field. Additional years of experience can be substituted for educational requirements.</p> </li><li> <p>Certified Project Management Professional (PMP) or other professional certification relevant to the performance of this requirement is preferred.</p> </li><li> <p>Proven project management experience relevant to this contract scope, including experience providing oversight into project management standards and methodologies.</p> </li><li> <p>Ability to clearly and professionally present to federal leads, management, and stakeholders.</p> </li></ul> <p>Benefit Overview:</p> <ul> <li> <p>Health Benefits; Medical, Dental, Vision</p> </li><li> <p>Retirement Plan Match</p> </li><li> <p>Competitive Annual Leave Package</p> </li><li> <p>Education Reimbursement</p> </li><li> <p>Basic and Voluntary Life Insurance</p> </li><li> <p>Disability Insurance</p> </li><li> <p>Cafeteria Plan</p> </li><li> <p>Employee Assistance Program (EAP)</p> </li><li> <p>Domestic and Global Health Insurance</p> </li><li> <p>Floating Holidays</p> </li><li> <p>Wellness Program</p> </li></ul> <p>Jefferson Solutions Group is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability status, or any other characteristic protected by federal, state or local laws.</p> <p>Jefferson Solutions Group is committed to providing opportunity for all qualified individuals. As part of this commitment, JSG will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources Department at (202) 626-8550 via email: HR@jeffersonsg.com</p>