<p>About Worcester State University: WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.</p> <p>Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .</p> <p>Job Description: TITLE: Clerical Support DEPARTMENT : DGCE SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education SCHEDULE: 15-18 hours a week (primarily 1:30 - 4:30pm but schedule may vary)</p> <p>General Statement of Duties: This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment/ early college programs including registration, roster management and other duties as assigned.</p> <p>Responsibilities:</p> <p>Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to: answering phone calls, composing emails/correspondence, registering students into classes, assisting faculty with contracts, ordering materials/supplies, maintaining databases, and managing inquiries. Provides outstanding customer service to current and prospective students and faculty. Assists with planning and coordinating ceremonies and events. Monitors DGCE general email. Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. Performs other duties as assigned.</p> <p>Requirements: Required Qualifications:</p> <p>At least 2-3 years of full-time or equivalent part-time administrative experience Detail-oriented and organized with attention to accuracy Strong communications skills, both oral and written Ability to work effectively with a wide variety of individuals and groups Proficient in Microsoft Word and Excel Proficient in use of databases Ability to perform duties above with or without reasonable accommodation Ability to work independently and as a member of a team</p> <p>Preferred Qualifications:</p> <p>Previous work experience in higher education strongly preferred</p> <p>Additional Information: Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.</p> <p>This is a part-time, non-benefited, hourly position.</p> <p>Hourly rate: $20/ hour</p> <p>Application Instructions: Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.</p>