<p>Receptionist - AdventHealth Medical Group</p> <p>All the benefits and perks you need for you and your family:</p> <ul> <li> <p>Benefits from Day One</p> </li><li> <p>Paid Days Off from Day One</p> </li><li> <p>Career Development</p> </li><li> <p>Whole Person Wellbeing Resources</p> </li><li> <p>Mental Health Resources and Support</p> </li></ul> <p>Our promise to you:</p> <p>Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.</p> <p>Schedule: Full-time</p> <p>Shift: Monday-Friday, Flexible schedule 40 hour work week</p> <p>Location: 1221 Jacaranda Blvd, Venice, FL</p> <p>The community you'll be caring for: AdventHealth Medical Group West FL</p> <p>The role you'll contribute:</p> <p>Under general supervision, the Administrative Receptionist (known as the "Adventure Guide Captain" at Children's Hospital) is responsible for personally facilitating the appropriate, accurate flow of information and services needed to anyone in/or calling the hospital, in the most expeditious, courteous, professional, and customer service-oriented manner possible, while adhering to the Advent Health Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.</p> <p>The value you'll bring to the team:</p> <ul> <li>Provides a consistently high level of service and satisfaction to patients and guests focusing on the AH Mission: To Extend the Healing Ministry of Christ; and Vision: To Become a Global Pacesetter Delivery Preeminent Faith Based Healthcare. </li><li>Answers phone using excellent telephone etiquette, and responds to requests in a courteous, professional and efficient manner. </li><li>Promotes a caring work environment - courteous, thoughtful and supportive of co-workers in a strong teamwork environment. </li><li>Uses computer skills to assists guests, patients, and healthcare team with appropriate information. </li><li>Participates in departmental performance improvement initiatives. </li><li>Maintains up-to-date and thorough knowledge of the Main Hospital, Children's Hospital, and/or ancillary locations, as applicable, such as the Medical Plaza, and AHCI, and associated phone. </li></ul> <p>The expertise and experiences you'll need to succeed:</p> <p>Minimum qualifications :</p> <ul> <li>Prior customer service experience </li><li>Customer service management experience </li></ul> <p>Preferred qualifications:</p> <ul> <li>Formal education in social sciences and/or healthcare </li><li>High School Diploma /GED or equivalent education </li></ul> <p>This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.</p> <p>Category: Administrative</p> <p>Organization: AdventHealth Medical Group West FL</p> <p>Schedule: Full-time</p> <p>Shift: 1 - Day</p> <p>Req ID: 25008406</p> <p>We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.</p>