<p>Description</p> <p>The Transportation team in the Child Protection Services area is seeking a Case Management Assistant. In this role, the Case Management Assistant will be transporting children to appointments, visitations, shelters, and other destinations.</p> <p>Location and hours:</p> <p>This position is hybrid and will be performed onsite at the Richfield Service Center located at 6625 Lyndale Avenue South, Richfield, MN 55423, and remote as job duties require. Work hours are Monday through Friday, 11:30 a.m. - 8 p.m. (flexibility will be required to work outside of these hours and at times that will include evenings and weekends). While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.</p> <p>About this position type:</p> <p>This is a full-time benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees not eligible.</p> <p>This position is internally classified as a Case Management Assistant.</p> <p>Click here to view the job classification specification.</p> <p>In this position, you will:</p> <ul> <li>Safely transport children, 0-36 months, to and from appointments scheduled by Child Protection Social Workers. </li><li>Document case notes in Social Services Information System (SSIS) within 48 hours of the transport. </li><li>Collaborate with social workers, providers, and other professionals to ensure transportation needs are met. </li><li>Perform confidential case management. </li><li>Attend and participate in team meetings and all required trainings. </li></ul> <p>Need to have:</p> <ul> <li> <p>One of the following:</p> </li><li> <p>Two years or more of responsible, paid social service experience providing direct client service.</p> </li><li> <p>A two-year human services certificate.</p> </li><li> <p>Two years or more of college coursework in the behavioral sciences.</p> </li><li> <p>A valid driver's license, access to reliable transportation, and the ability to obtain a Hennepin County driver's permit to use a personal vehicle to travel to various shelters, drop-in centers throughout Hennepin County, and transport clients when needed.</p> </li></ul> <p>Nice to have:</p> <ul> <li> <p>Experience:</p> </li><li> <p>Working with child protection programs.</p> </li><li> <p>Working with databases and computer programs to perform data entry where accuracy is essential.</p> </li><li> <p>Knowledge of community resources and social services available to clients.</p> </li><li> <p>Ability to:</p> </li><li> <p>Communicate with individuals from a variety of cultural and lifestyle backgrounds in a respectful and non-judgmental manner.</p> </li><li> <p>Work effectively with external and internal partners.</p> </li></ul> <p>Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.</p> <p>About the department:</p> <p>Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.</p> <p>About Hennepin County:</p> <p>Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.</p> <p>Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).</p> <p>Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.</p> <p>Your future. Made here.</p> <p>This posting may be used to fill current and future vacancies.</p> <p>Watch this video for application best practices and tips.</p> <p>This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis and/or a criminal background check.</p> <p>If you have any questions, please contact:</p> <p>Kristin Checco</p> <p>kristin.checco@hennepin.us</p> <p>hcpromo</p> <p>Why work here?</p> <p>Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:</p> <ul> <li>Meaningful work </li><li>Public service </li><li>Competitive pay </li><li>Work-life balance </li><li>Generous benefits </li><li>Opportunities to grow </li><li>Commitment to your success </li></ul> <p>By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.</p> <p>Employee Benefits Summary</p> <p>Visit our benefits page to learn more: bridge.hennepin.us/eligibility.</p> <p>If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.</p> <p>01</p> <p>Are you a current regular or probationary employee of Hennepin County?</p> <p>Note: Limited duration employees not eligible</p> <ul> <li>Yes </li><li>No </li></ul> <p>02</p> <p>This position has the following requirements</p> <p>This position is hybrid and will be performed onsite at the Richfield Service Center located at 6625 Lyndale Avenue South, Richfield, MN 55423, and remote as job duties require. Work hours are Monday through Friday, 11:30 a.m. - 8 p.m. (flexibility will be required to work outside of these hours and at times that will include evenings and weekends). While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.</p> <p>A valid driver's license, access to reliable transportation, and the ability to obtain a Hennepin County driver's permit for travel to community service providers and home visits throughout Hennepin County.</p> <p>Are you willing and able to meet these requirements?</p> <ul> <li>Yes </li><li>No </li></ul> <p>03</p> <p>How many full-time equivalent years of responsible, paid social service experience providing direct client service do you have?</p> <ul> <li>I do not have this experience. </li><li>Less than 2 years </li><li>2 years or more </li></ul> <p>04</p> <p>Describe your responsible, paid social service experience providing direct client service, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.</p> <p>05</p> <p>Do you have a two-year human services certificate?</p> <ul> <li>Yes </li><li>No </li></ul> <p>06</p> <p>How many credits of college coursework have you completed in behavioral sciences?</p> <ul> <li>I have not completed any college coursework in the behavioral sciences. </li><li>Less than 60 semester (90 quarter) credits </li><li>60 semester (90 quarter) credits or more </li></ul> <p>07</p> <p>Describe your relevant education listing the school(s) attended, area(s) of study (including college coursework completed in the behavioral sciences), degree(s)/certificate(s) earned. If you do not have any relevant education, type "None" in the space provided.</p> <p>08</p> <p>How many full-time equivalent years of experience do you have working with child protection programs?</p> <ul> <li>I do not have this experience. </li><li>Less than 1 year </li><li>1 year or more, but less than 2 years </li><li>2 years or more, but less than 3 years </li><li>3 years or more, but less than 4 years </li><li>4 years or more </li></ul> <p>09</p> <p>Describe your experience working with child protection programs, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.</p> <p>10</p> <p>Do you have experience working with databases and computer programs to perform data entry where accuracy is essential?</p> <ul> <li>Yes </li><li>No </li></ul> <p>11</p> <p>Describe your experience working with databases and computer programs to perform data entry where accuracy is essential, referencing jobs listed on your application/resume. If you do not have this experience, type "None" in the space provided.</p> <p>12</p> <p>In addition to English, identify the language(s) in which you consider yourself fluent:</p> <ul> <li>American Sign Language </li><li>Amharic </li><li>Arabic </li><li>Bosnian </li><li>Cantonese </li><li>Croatian </li><li>Hmong </li><li>Khmer </li><li>Lakota/Dakota/Nakota </li><li>Lao </li><li>Mandarin </li><li>Ojibwe </li><li>Oromo </li><li>Russian </li><li>Spanish </li><li>Somali </li><li>Vietnamese </li><li>Other American Indian language(s) </li><li>Other </li><li>None of the above </li></ul> <p>13</p> <p>If you selected "Other" in the previous question, please indicate which language you are fluent in.</p> <p>14</p> <p>If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?</p> <ul> <li>Yes </li><li>No </li></ul> <p>15</p> <p>Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection.</p> <ul> <li>Department email, unit bulletin board, or lateral/transfer process </li><li>Employee Career Center (ECC) </li><li>Employee Resource Group (ERG) </li><li>Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources) </li><li>HC Connect </li><li>Hennepin County job notification emails </li><li>hennepin.jobs or governmentjobs.com </li></ul> <p>16</p> <p>For the recruitment source selected above, please provide the specific name of the person, website, or media source.</p> <p>Required Question</p> <p>Employer Hennepin County</p> <p>Address Hennepin County Government Center</p> <p>300 South Sixth Street</p> <p>Minneapolis, Minnesota, 55487</p> <p>Phone 612-348-7855</p> <p>Website https://www.hennepin.us/jobs</p>