<p>IT Support Specialist</p> <p>Location: Byhalia, MS (Onsite)</p> <p>Contract Length: 6 months contract</p> <p>Pay Rate: $19.00/hr</p> <p>Overview:</p> <p>Our long-standing client, one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for. Having supported various teams with long-tenured employees, the organization has a history of low turnover, offering an impressive benefits package, great work-life balance, and promotional opportunities to grow with a multinational leader.</p> <p>We're looking for an Associate Support Specialist to provide onsite IT support during a temporary staffing shortage. This role will help ensure smooth daily operations by supporting end users, resolving technical issues, and assisting with application and service usage.</p> <p>What You'll Do:</p> <ul> <li>Provide day-to-day technical support to business users, both onsite and remotely. </li><li>Assist with Service Desk tasks, user administration, and handling user requests. </li><li>Deliver time-critical and desk-side support for hardware, software, and network issues. </li><li>Help maintain and operate end-user services, ensuring minimal downtime and strong user satisfaction. </li><li>Troubleshoot issues and escalate when needed to ensure timely resolution. </li></ul> <p>What We're Looking For:</p> <ul> <li>Prior IT support or help desk experience preferred. </li><li>Strong customer service and communication skills. </li><li>Ability to work onsite and respond to time-sensitive issues quickly. </li><li>Basic understanding of troubleshooting Windows systems, applications, and user access. </li></ul> <p>Category Code: JN008</p> <p>#CRGSearchJobs</p>