<p>The Recreation Manager oversees all daily operations of the Recreation Department at Hyatt Regency Lake Tahoe, including complimentary guest activities, paid group experiences and wellness programming. This role requires a creative, flexible and highly organized leader who can manage year-round operations and scale the team during the busy summer season to support beach and on-water activities. The Recreation Manager will report directly to the Director of Spa & Wellness, supporting departmental initiatives, daily operations and administrative functions to ensure smooth, efficient and guest-focused experiences.</p> <p>Prior Hyatt experience is strongly preferred.</p> <p>Key Areas of Responsibilities include:</p> <p>Leadership & Team Management</p> <ul> <li>Lead, motivate and develop the Recreation team to deliver safe, engaging and memorable guest experiences. </li><li>Oversee hiring, training and supervision of year-round and seasonal staff during peak summer months. </li><li>Foster a positive, inclusive and high-performance culture aligned with Hyatt values. </li><li>Conduct regular team meetings, coaching sessions and performance check-ins. </li><li>Support and administer Colleague Experience Survey to understand and enhance the overall colleague experience in the department. </li></ul> <p>Administrative Excellence</p> <ul> <li>Full responsibility with payroll management, scheduling and team administration. </li><li>Manage inventory, equipment maintenance, supply ordering and record-keeping. </li><li>Support budgeting and financial planning to maximize revenue opportunities, maintain cost efficiencies and ensure forecast accuracy. </li><li>Track participation, guest satisfaction and revenue performance to drive data-based improvements. </li><li>Maintain documentation, SOPs, safety policies, and program calendars. </li></ul> <p>Health, Safety & Risk Management</p> <ul> <li>Ensure compliance with Hyatt safety standards and applicable regulations. </li><li>Conduct regular equipment and facility inspections. </li><li>Provide emergency response and safety training for staff. </li><li>Develop clear training standards for guest service, water safety, equipment handling, and recreation programming. </li><li>Maintain accurate safety logs, incident reports, and compliance documentation. </li></ul> <p>Operations & Guest Experience</p> <ul> <li>Plan, schedule and execute complimentary daily activities, paid group programming and wellness offerings. </li><li>Ensure safety and smooth operations for all recreation and beach equipment, especially during summer. </li><li>Partner closely with the Director of Spa & Wellness to enhance existing programs and develop new guest experiences. </li><li>Collaborate with departments such as Spa, Front Office, F&B and Engineering to ensure seamless guest service. </li><li>Train and develop colleagues to meet Forbes customer service expectations </li></ul>