<p>responsibilities as requested and when necessary. The Network reserves the right to add or change duties at any time.</p> <p>Minimum Qualifications</p> <p>Experience</p> <ul> <li>5 years - Progressively responsible experience managing IT business or administrative operations (budgeting, procurement, contract management, resource planning, or similar functions) </li><li>3 years - Experience supervising or mentoring technical or operational staff, preferably in a service-oriented environment. </li></ul> <p>Knowledge, Skills, and Abilities (KSAs)</p> <ul> <li>Demonstrated success supervising or mentoring technical or operational staff. </li><li>Strong ability to apply practical problem-solving to operational and compliance issues. </li><li>Demonstrated knowledge of IT operations, asset management, and service delivery best practices. </li><li>Working understanding of relevant administrative policies, regulations, and compliance requirements. </li><li>Effective oral and written communication skills for technical and non-technical audiences. </li><li>Demonstrated ability to manage multiple tasks, service requests, and priorities in a fast-paced environment. </li><li>Experience with documentation, process improvement, and knowledge sharing. </li></ul> <p>Education, Licenses and Certifications</p> <ul> <li>Bachelor's degree in information systems, computer science, business administration, or a related field. In lieu of a degree, a minimum of five (5) years of progressively responsible experience in IT operations or asset management roles, including staff supervision. </li></ul> <p>Preferred Qualifications</p> <ul> <li>1 year - Experience working in higher education, multi-campus systems, or similarly complex public sector organizations. </li><li>Master's degree in information systems, computer science, or a related field. </li><li>Relevant professional certifications (e.g., ITIL, CompTIA Project+, or similar) </li></ul> <p>Environmental/Physical/Special</p> <ul> <li>Position may be required to travel among Network universities, as needed, to support operational and collaborative needs. </li><li>Position is a 24-hour on-call position in case of emergencies and critical Network needs. </li></ul> <p>Pre-Employment Requirements</p> <p>This position requires the successful completion of a background check.</p> <p>Eligibility to Work</p> <p>Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.</p> <p>Benefits</p> <p>Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.</p> <p>We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.</p> <p>CSUEU Position (For CSUEU Positions Only)</p> <p>Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.</p> <p>Additional Information</p> <p>This position is open to applicants from San Francisco State, CSU East Bay and Sonoma State Universities</p> <p>SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).</p> <p>Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.</p> <p>CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.</p> <p>The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.</p> <p>Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.</p> <p>Advertised: Apr 15 2026 Pacific Daylight Time</p> <p>Applications close:</p>