<p>Your Voice is the Key to Our Success.</p> <p>Do you have a way with words and a knack for making people smile through the phone? At Ron Tonkin Honda, we're looking for more than just a representative-we're looking for the future face (and voice) of our service department. If you thrive in a fast-paced environment and want to turn your communication skills into a high-octane career with one of Portland's most legendary automotive groups, we have a seat waiting for you.</p> <p>Why Work for the Tonkin Family of Dealerships?</p> <p>Joining Ron Tonkin Honda means becoming part of a Northwest legacy that has set the standard for over 60 years. We don't just hire employees; we invest in people.</p> <ul> <li> <p>A Proven Path Forward: We love to promote from within. The BDC is the perfect "launchpad" to move into Service Advising, Sales, or Management</p> </li><li> <p>The Power of the Group: As part of a massive regional network, you get the stability and top-tier benefits of a large corporation with the warm, supportive feel of a local family business</p> </li><li> <p>A Culture of Respect: We know that a high-volume call center can be demanding. That's why we prioritize a positive shop culture, professional mentorship, and a team that has your back</p> </li><li> <p>Community Roots: Work for a brand that is deeply invested in giving back to the Portland community we all call home</p> </li></ul> <p>BDC Service Representative Job Responsibilities</p> <ul> <li> <p>Be the First Impression: Answer inbound calls with energy and professionalism</p> </li><li> <p>Master the Schedule: Help our guests book the essential services their vehicles need to stay safe on the road</p> </li><li> <p>Maintain the Connection: Perform outbound follow-ups and confirm appointments to ensure our shop runs like a well-oiled machine</p> </li><li> <p>Solve Problems: Act as the bridge between our guests and our expert technicians</p> </li></ul> <p>Work Schedule: Mon-Fri or Tue-Sat</p> <p>BDC Service Representative Benefits and Compensation</p> <p>On top of competitive pay, we are proud to offer…</p> <ul> <li>Employer-subsidized Medical and Dental insurance, with comprehensive coverage options </li><li>Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth </li><li>A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family </li><li>401(k) with Company Match </li><li>Generous Paid Time Off that begins accruing from Day 1 </li><li>Exclusive employee pricing for you and your family on parts, service, and vehicles </li></ul>