<p>By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.</p> <p>Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies</p> <p>Certified as a Great Place to Work</p> <p>Fortune Best Workplaces in Financial Services & Insurance</p> <p>Field Specialist</p> <p>Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:</p> <p>CS- Marysville, OH - State Route 739</p> <p>PRIMARY PURPOSE: To assist in creating initiatives designed to improve absenteeism statistics, service issues, and work process procedures; to presents results to Operations upper management and clients; and to create and distribute appropriate data reports including trend analysis, operations performance, etc.</p> <p>ESSENTIAL FUNCTIONS and RESPONSIBILITIES</p> <ul> <li>Works closely with client locations addressing service issues and work process inquiries. </li><li>Assists client with assessment of initiatives designed to improve disability processes by conducting management review meetings, setting agendas; taking and distributing minutes of meetings to appropriate parties. </li><li>Contributes to achieving client-driven performance objectives and service standards within the company. </li><li>Creates, generates and analyzes reports based on plan and jurisdictional requirements; distributes reports to management and clients regarding operational performance of line of business administration including trends at division and assigned plant locations. </li><li>Extracts and analyzes data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type, disability diagnosis trends, etc., as needed. </li><li>Communicates results to clients and Operations upper management. </li><li>Communicates frequently with clients' personnel and divisional labor leaders. </li><li>Prepares monthly case closure reports and provides to operations managers. </li></ul> <p>ADDITIONAL FUNCTIONS and RESPONSIBILITIES</p> <ul> <li>Performs other duties as assigned. </li><li>Supports the organization's quality program(s). </li></ul> <p>QUALIFICATIONS</p> <p>Education & Licensing</p> <p>Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line-of-business preferred.</p> <p>Experience</p> <p>Four (4) years of claims management experience or equivalent combination of experience and education required.</p> <p>Skills & Knowledge</p> <ul> <li>Good technical knowledge of claims management </li><li>Knowledge of client operations and labor regulations </li><li>Excellent oral and written communication, including presentation skills </li><li>PC literate, including Microsoft Office products </li><li>Analytical and interpretive skills </li><li>Strong organizational skills </li><li>Excellent interpersonal skills </li><li>Excellent negotiation skills </li><li>Good judgment and discretion skills </li><li>Ability to manage multiple projects and set priorities </li><li>Ability to work in a team environment </li><li>Ability to meet or exceed Performance Competencies </li></ul> <p>WORK ENVIRONMENT</p> <p>When applicable and appropriate, consideration will be given to reasonable accommodations.</p> <p>Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines</p> <p>Physical: Computer keyboarding, travel as required</p> <p>Auditory/Visual: Hearing, vision and talking.</p> <p>The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.</p> <ul> <li>#LI-LM1 </li></ul> <p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.</p> <p>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</p>