<p>Posting Details</p> <p>Position Information</p> <p>Position Number 998057 Functional Title Assistant Director of Math Help Center Position Type Administration - Staff Position Eclass EP - EHRA 12 mo leave earning University Information</p> <p>Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.</p> <p>Primary Purpose of the Organizational Unit</p> <p>The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and strive to provide service, leadership, and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing, and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, GEAR UP UNCG, the Communication Lab, and the Math Help Center.</p> <p>Position Summary</p> <p>The Assistant Director of the Math Help Center at the University of North Carolina at Greensboro will support the Director of the Math Help Center in overseeing and enhancing the center's operations. They will assist the Director with leadership and support for free tutoring services offered to UNCG students enrolled in math, statistics, computer science, physics courses, as well as any university course that utilizes mathematical or statistical computation. The Assistant Director will ensure the center's commitment to academic excellence and student success through both in-person and virtual tutoring programs. This role involves overseeing the day-to-day operations of both the physical and online Math Help Center, developing, and implementing tutoring programs, engaging with students and faculty, and continuously assessing and improving the services offered.</p> <p>Minimum Qualifications</p> <ul> <li>Bachelor's degree in Mathematics, Statistics, Physics, Computer Science, Psychology or a closely related STEM or Health Professions field. </li><li>At least one year of experience in academic support services, tutoring, or teaching at the collegiate level. </li><li>Demonstrated knowledge of student-centered tutoring approaches. </li><li>Strong interpersonal, communication, and organizational skills. </li><li>Proficiency in using educational technology and learning management systems. </li></ul> <p>Additional Required Certifications, Licensures, and Certificates Preferred Qualifications</p> <ul> <li>Master's in Mathematics, Statistics, Physics, Computer Science, Chemistry, Biology, Psychology, Education, or a related field or at least three years of experience in a supervisor role in academic support services, tutoring, or teaching at the collegiate level. </li><li>Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools. </li><li>Familiarity with the challenges and strategies for supporting a diverse student population. </li><li>Experience in curriculum development and working with faculty to integrate mathematics and statistics support in coursework. </li><li>Record of engaging in research or assessment related to student success effectiveness and student outcomes. </li></ul> <p>Special Instructions to Applicants Recruitment Range Commensurate with experience Org #-Department Math Help Center - 10923 Job Open Date 06/02/2025 For Best Consideration Date 06/10/2025 Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Time Limited If time-limited, please specify end date for appointment.</p> <p>2 years from appointment date</p> <p>Number of Months per Year 12 FLSA Exempt</p> <p>Key Responsibilities</p> <p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>____</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p> <p>Percentage Of Time 40% Key Responsibility</p> <p>Center Operations and Management</p> <p>Essential Tasks</p> <ul> <li>Assist in managing the daily operations of the Math Help Center, ensuring efficient and effective tutoring services. </li><li>Support the Director with hiring and training staff, including tutors and administrative personnel. </li><li>Develop and implement policies and procedures to enhance service quality. </li></ul> <p>Percentage Of Time 25% Key Responsibility</p> <p>Assessment and Continuous Improvement</p> <p>Essential Tasks</p> <ul> <li>Collaborate with the Director in conducting assessments and research initiatives to measure the Math Help Center's impact on student mathematical competencies and identify areas for improvement. </li><li>Support the Director to evaluate the effectiveness and impact on math competencies on student academic performance, retention, and persistence. </li><li>Conduct comprehensive evaluations of the center and related academic support departments in the Division to understand service utilization and its effects on student outcomes. </li></ul> <p>Percentage Of Time 20% Key Responsibility</p> <p>Curriculum and Resource Development</p> <p>Essential Tasks</p> <ul> <li>Assist with developing and maintaining a repository of resources for tutors and students, including guides, problem sets, and learning strategies. </li><li>Incorporate best practices in tutoring and adult learning into program development. </li></ul> <p>Percentage Of Time 15% Key Responsibility</p> <p>Outreach and Collaboration</p> <p>Essential Tasks</p> <ul> <li>Collaborate with faculty to align tutoring services with course objectives and content. </li><li>Assist with fostering partnerships with academic departments to integrate mathematics and statistics support into the curriculum and participate in campus-wide initiatives that promote success and retention. </li></ul> <p>ADA Checklist</p> <p>ADA Checklist</p> <p>R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).</p> <p>Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O Work Environment Driving - Car/Truck - O, Inside - C, Overtime - O</p> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume/CV </li><li>Cover Letter </li><li>List of References </li></ul> <p>Optional Documents</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Are you eligible to work in the United States without sponsorship? </li></ul> </li></ul> <p>(Open Ended Question)</p> <ul> <li> <ul> <li>Please indicate how you learned of the vacant position for which you are applying: </li></ul> </li><li> <p>UNCGjobsearch website</p> </li><li> <p>Piedmont Triad Area Newspaper</p> </li><li> <p>The Chronicle of Higher Education</p> </li><li> <p>Inside Higher Ed</p> </li><li> <p>Other professional journal / website</p> </li><li> <p>NCWorks.gov</p> </li><li> <p>UNC school system job board</p> </li><li> <p>Personal Networking</p> </li><li> <p>Facebook</p> </li><li> <p>Twitter</p> </li><li> <p>LinkedIn</p> </li><li> <p>Other: Please list</p> </li></ul> <p>(Open Ended Question)</p>