<p>Senior Business Solution Design & Delivery Manager</p> <p>As internal consultant the role holder will drive cross-functional/cross-BU programs in the solution design and delivery. Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives.</p> <p>What you'll be DOING</p> <p>What will your essential responsibilities include?</p> <p>The Senior Business Solution Design & Delivery Manager will independently own Project deliverables within the BSDD scope of work for large transversal projects which can entail leading several internal or external team colleagues.</p> <p>In this role you will deliver one or several of the BSDD service offerings with a key focus on stakeholder management:</p> <p>Applying our consulting mindset guiding principles, the role focusses on:</p> <ul> <li>Customer Centricity </li><li>Ownership Mindset </li><li>Professional Conduct </li><li>Being a Trusted Advisor </li></ul> <p>This role encompasses a broad range of responsibilities to ensure Operational Readiness in our programmes of work focussing on:</p> <ul> <li>identifying business solutions to various problems through workshops and interviews, conducting analyses and documenting deliverables, </li><li>defining and documenting target designs and outcomes in cooperation with business Subject Matter Experts and with the wider team, </li><li>applying change management tools and methodologies to drive adoption to enable full benefit realization, </li><li>providing product ownership expertise, </li><li>defining processes for continuous improvement. </li><li>acting as a Business Advisor and ensure superior quality in deliverables and documentation. </li><li>develop close relationship with key business stakeholder of your project which allows you to act as thought partner and challenging advisor. </li><li>understand interdependencies between different change initiatives and manage them proactively </li></ul> <p>The candidate will be expected to understand and synthesize business problems, conduct analyses, work with subject matter experts, manage resource impacts, and document high-level product requirements.</p> <p>They will also apply change management methodologies, manage adoption and transition to BAU, share their expertise with the team, and drive knowledge sharing.</p> <p>The ideal candidate will have a broad skillset, be able to manage their workload independently to drive and deliver project solutions with minimal oversight and support from Team Leaders.</p> <p>In this role you will report to the Team Lead of Business Solution Design and Delivery.</p> <p>What you will BRING</p> <p>We're looking for someone who has these abilities and skills:</p> <p>Required Skills and Abilities:</p> <p>Technical Skills:</p> <p>We are looking for a candidate who has certification and experience in one or more of the following fields:</p> <ul> <li>Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups. Prosci certification </li><li>Effective skills in Process Definition and Continuous Improvement. Lean/Six Sigma certification </li><li>experience consulting roles, equipped with various tools and techniques for status assessments, solutioning, visualization and implementation of various business problems. Maintain and promote a consultancy background and always drive for highest quality output. </li></ul> <p>Other skills:</p> <ul> <li>Advanced experience in driving large scale programs in the insurance industry and international environment </li><li>Effective capabilities in documenting and visualizing design decision and progress status </li><li>Effective influencing and negotiation skills, acts as role model and supports junior colleagues in project execution manages stakeholders independently </li><li>Effective analytical/conceptual and solutioning skills complemented with social/soft skills. </li></ul> <p>Who WE are</p> <p>AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.</p> <p>How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.</p> <p>With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.</p> <p>Learn more at axaxl.com</p> <p>What we OFFER</p> <p>Inclusion</p> <p>AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed.</p> <ul> <li>Five Business Resource Groups focused on gender, LGBTQ , ethnicity and origins, disability and inclusion with 20 Chapters around the globe. </li><li>Robust support for Flexible Working Arrangements </li><li>Enhanced family-friendly leave benefits </li><li>Named to the Diversity Best Practices Index </li><li>Signatory to the UK Women in Finance Charter </li></ul> <p>Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.</p> <p>Total Rewards</p> <p>AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.</p> <p>We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.</p> <p>Sustainability</p> <p>At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.</p> <p>Our Pillars:</p> <ul> <li>Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. </li><li>Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. </li><li>Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. </li><li>AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. </li></ul> <p>For more information, please see Sustainability at AXA XL.</p> <p>The U.S. base salary range for this position is $104,000 to $182,000 USD.</p> <p>Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay.</p> <p>At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2025.</p>