<p>Title Program Support Specialist- Continuing Education/ Applied Technologies Full or Part Time Full Time Number of Months 12 Months Proposed Date of Employment 01/19/2026 Work Schedule</p> <p>A minimum of 37.5-hour work week as determined by supervisor is required. Occasional evenings and some weekends may be required.</p> <p>Permanent or Temporary Permanent Salary Band Commensurate with education and direct experience</p> <p>Position Summary Information</p> <p>Position Summary</p> <p>The Program Support Specialist- Continuing Education/Applied Technologies provides critical administrative and operational support for Continuing Education/Workforce Development programs within Applied Technologies including class section management, accurate documentation, and closing out courses. This position is essential in maintaining instructor communication, ensuring compliance in collaboration with other departments.</p> <p>Responsibilities</p> <p>General Support and Outreach</p> <ul> <li>Provide support for Continuing Education/Workforce Development programs within the Applied Technologies Division including, but not limited to, Agriculture, Advanced Manufacturing, Business, Construction, Information Technology, and Skilled Trades </li><li>Provide backup support as needed for other Continuing Education/Workforce Development programs </li><li>Provide exceptional customer service internally and externally </li><li>Develop and maintain positive working relationships internally and with business/industry and community partners </li><li>Participate in the continuous improvement of the College's Continuing Education/Workforce Development programs </li></ul> <p>Administrative and Other duties</p> <ul> <li>Build Continuing Education/Workforce Development class sections in Colleague and FundFive Register </li><li>Close out classes upon completion </li><li>Maintain contact with instructors to ensure required documentation is completed in a timely manner </li><li>Review class files for accuracy and compliance in collaboration with the College Registrar's Office </li><li>Provide support to the Director of Customized Training and Development </li><li>Complete and submit purchase orders for instructional supplies and services </li><li>Assume other duties as assigned by the Director of Customized Training and Development and the Vice President of Economic and Workforce Development </li><li>Other duties as assigned </li></ul> <p>Skills and Abilities</p> <ul> <li>Attention to detail </li><li>Strong written, verbal, and organizational skills </li><li>Excellent program management and community engagement skills </li><li>Ability to work effectively across various community groups and adapt to changing needs </li><li>Strong attention to detail and proficiency in data management software </li><li>Excellent interpersonal skills for supporting students, staff, and community partners </li><li>Ability to manage multiple tasks efficiently and independently </li><li>Ability to foster a diverse and inclusive environment </li></ul> <p>Minimum Qualifications</p> <ul> <li>Associate Degree </li><li>Previous experience with customer service and office productivity software (e.g. Word Processing, Spreadsheet, Data Entry) </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience with Colleague </li><li>Experience with FundFive Register Online Registration System </li></ul> <p>Posting Detail Information</p> <p>Open Date 12/04/2025 Close Date Open Until Filled Yes Additional Information</p> <p>Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at jobs@isothermal.edu or via phone at (828) 395-4192.</p>