<p>Fisher College, a four-year higher education institution located in the heart of the Back Bay district in Boston, is currently seeking to hire a Financial Aid Office Assistant for GPS Operations to join our Financial Aid team.</p> <p>The Financial Aid Office Assistant for GPS Operations will perform a wide range of general office procedures to support enrollment and retention efforts for the Graduate and Professional Studies (GPS) Division of the College. Responsibilities include, but are not limited to, managing confidential files, answering phones, responding to email inquiries, coordinating mailings, and generating various reports.</p> <p>This position supports GPS students in navigating their financial journey through college by providing financial aid and billing counseling to current, newly admitted, and readmitted students. By proactively addressing financial barriers and fostering success throughout their academic programs, the role contributes to increased degree and certificate completion, while strengthening student progression and retention. This position reports to the Director of Financial Aid.</p> <p>ESSENTIAL JOB FUNCTIONS</p> <ul> <li>Manage and maintain updates to the financial aid database for the Graduate and Professional Studies (GPS) Division. </li><li>Monitor and oversee the financial aid process for newly admitted and returning students within the GPS Division. </li><li>Collaborate directly with GPS Admissions, Academic Advisors, Registrar, and the Student Accounts teams to ensure seamless transitions between departments. </li><li>Assist students in analyzing their financial aid offer and developing a financial aid plan that aligns with their enrollment goals, while also providing clear guidance on financial policies and procedures to promote student success and retention. </li><li>Maintain regular communication with students to resolve students' outstanding balances, facilitate alternative financing options, reduce account receivables, and mitigate student withdrawals or accounts sent to collections. </li><li>Organize and maintain GPS student files to ensure compliance with Fisher College's annual A-133 audit requirements. </li><li>Assist Director of Financial Aid with developing and implementing various college initiatives for GPS students. </li><li>Other special projects and tasks assigned by the Director of Financial Aid. </li></ul>