<ul> <li> <p>JOB SUMMARY</p> </li><li> <p>The Accounts Receivable Collector is responsible for, but not limited to insurance billing, follow-up, cash posting, customer service and patient collections.</p> </li><li> <p>DUTIES AND ESSENTIAL FUNCTIONS</p> </li><li> <p>Overall performance rating of below indicated essential job duties:</p> </li><li> <p>Uses EPIC and other technology/tools to research, collect and resolve accounts receivables.</p> </li><li> <p>Takes action following established workflows; uses transactions in Epic to ensure accounts receivable is appropriately stated.</p> </li><li> <p>Notes actions taken and is thoughtful about next steps to collect</p> </li><li> <p>Engages with the rest of the Revenue Cycle team. Communicates department specific or payer specific issues.</p> </li><li> <p>Escalates claim edit trends, escalates denial trends and takes action to prevent revenue loss.</p> </li><li> <p>Produces favorable results; meets both productivity and work quality expectations.</p> </li><li> <p>Seeks out industry, payer, and regulatory updates.</p> </li><li> <p>EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS</p> </li><li> <p>Minimum requirement:</p> </li><li> <p>High school diploma or general education degree (GED)</p> </li><li> <p>Ability to read and interpret health insurance policies, payer remittance information and correspondence</p> </li><li> <p>Proficient in basic computer skills</p> </li><li> <p>Preferred qualifications:</p> </li><li> <p>Healthcare billing experience</p> </li><li> <p>Associates Degree</p> </li><li> <p>Proficient in intermediate computer skills</p> </li><li> <p>WORKING ENVIRONMENT</p> </li><li> <p>Works indoors in an office/clinic setting</p> </li><li> <p>The noise level is usually moderate</p> </li><li> <p>PHYSICAL DEMANDS</p> </li><li> <p>Constantly required to maintain a stationary position behind a computer.</p> </li><li> <p>Frequently required to move about inside the department.</p> </li><li> <p>Constantly required to communicate telephonically and face to face with colleagues and customers.</p> </li><li> <p>Constantly required to operate a computer and telephone.</p> </li><li> <p>Constantly required to lift and/or move up to 10 pounds.</p> </li><li> <p>Frequently required to lift and/or move up to 25 pounds.</p> </li><li> <p>Occasionally required to lift and/or move up to 50 pounds</p> </li><li> <p>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception</p> </li></ul>