<p>Position Title Mailroom Coordinator Department Post Office -Group Pay Type Non Exempt Appointment Type (A) Continuing Full-Time Hours Per Week 30/20 Number of weeks 52 weeks per year other - # of weeks 52 Benefits Eligible Full Benefits Geographical Regional Qualifies for Relocation Reimbursement No Work Schedule</p> <p>Job Description</p> <p>General Scope of Duties</p> <p>In accordance with postal regulations, sell postage supplies, weigh parcels, inform customers of available services, ready packages for shipping. Provide excellent customer service including recommending most economical, safest and quickest services; educate customers on proper</p> <p>packaging and special services; ensure interactions with all customers are polite and professional. Process all incoming packages and mail for distribution to students, faculty and staff.</p> <p>General Duties and Responsibilities</p> <p>Priority Duties and Responsibilities:</p> <ul> <li>In accordance with postal regulations, sell postage supplies, weigh parcels, advise customers of available services and prepare mail and packages for shipping </li><li>Provide excellent customer service including recommending most economical, safest and quickest services; educate customer on proper packaging and special services; ensure interactions with all customers are polite and professional </li><li>Receive and distribute parcels from commercial courier services </li><li>Process undeliverable mail; forward US mail during absences from campus </li><li>Handle cash, make change, and maintain staff accountability and record office charges. </li><li>Oversee and assist student workers at the window as customers come to collect their mail and packages </li><li>Oversee and train on-call clerks in mail processing and distribution </li></ul> <p>General Duties and Responsibilities:</p> <ul> <li>Maintain adequate postage, cash and work supplies </li><li>Balance cash drawer weekly and report any shortfalls or overages to Printing and Mailing Services manager immediately; record results in daily log </li><li>Advise manager of any problems immediately </li><li>Post accounts for services rendered </li><li>Work with student employees for distribution of mail. </li><li>6Answer phone calls and emails in a courteous and professional manner </li><li>Assist courier in their duties and fill in on occasion as needed to cover primary courier days off </li><li>Work with and update process documentation as necessary </li><li>Other duties as assigned or as necessary </li></ul> <p>Education and Skills</p> <ul> <li>High school diploma or equivalent with experience required, associates degree preferred </li><li>Valid driver's license </li><li>Strong customer service skills </li><li>Knowledge of USPS mail handling regulations preferred </li><li>Basic math and problem solving skills </li><li>Comfortable using computers, systems, printers, etc. </li><li>Ability to interact well with a variety of people from all aspects of the college and community </li><li>Ability to lift 50 pounds </li><li>Ability to stand for extended periods of time </li><li>Attention to detail </li><li>Well-organized, able to work under pressure, prioritize, plan and accomplish goals </li><li>Ability to work alone and as part of a team </li><li>Ability to work a flexible schedule. </li><li>No travel required </li></ul> <p>Preferred Qualifications Physical Demands Driving Required Yes Salary Range $19-$22 Note</p> <p>Connecticut College is committed to fair and competitive compensation. The final offer will reflect the candidate's experience, education, and the institution's pay structure to ensure internal equity.</p> <p>Applicant Credentialing Thorough applicant credentialing will be conducted on the selected candidate which will include criminal records check, DMV check and depending on the position psychological exam and pre-placement physical.</p> <p>Posting Detail Information</p> <p>Open Date 05/15/2026 Applications accepted through Open Until Filled Yes</p>