<p>Responsibilities:</p> <ul> <li></li><li>Maintain a working knowledge of the Company's facilities and special events, and advising customers of same, whenever possible. </li><li>Greet customers on casino floor, establish rapport, and provide complimentary amenities, based upon specific casino guidelines for levels of play. </li><li>Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use. </li><li>Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary. </li><li>Assist guests with reservations for restaurants, entertainment venues </li><li>Facilitate the effective management of information, by attending regularly scheduled departmental meetings. </li><li>Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed. </li><li>Augment special events, through active participation in same. </li><li>Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible. </li><li>Record information on new customers, and updates Database as needed. </li><li>Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded. </li><li>Compile customer feedback and informs management of findings on a regular basis. </li><li>Responsible for maintaining a consistent, regular attendance record. </li><li>Other duties as assigned </li></ul> <p>Working Conditions:</p> <ul> <li>Mostly indoors and generally climate-controlled environment. </li><li>Will be exposed to noise, smoke, and odors. </li><li>Working with others and independently. </li></ul> <p>Target Salary Range: $55,000</p> <p>Bally's Lincoln Casino Resort: About | LinkedIn</p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p>