<p>Please note: Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc..</p> <p>Experience</p> <p>General:</p> <ul> <li>Good written and verbal English communication skills </li><li>Effectively communicate with people on both a technical and non-technical level </li><li>Ability to work with a global, remote workforce. </li><li>Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided. </li><li>A focus on customer service / satisfaction. </li></ul> <p>Specific:</p> <ul> <li>Bachelor's degree in information technology, Computer Science, Business Administration, or related field. </li><li>4+ years' experience in Infrastructure or related field </li><li>Previous experience in a similar role, preferably with hands-on experience in managing accounts and handling billing inquiries. </li></ul> <p>As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.</p> <p>We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.</p> <p>Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p> <p>We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.</p> <p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p>