<p>Job Description</p> <p>The Director of Product Development is a high-impact leadership role responsible for the end-to-end execution of the software product roadmap. Sitting within the Technology organization, you will lead a multi-disciplinary team of engineers and product owners to transform strategic requirements into high-quality, scalable software. Your success is measured by the predictability, quality, and speed of the development organization.</p> <p>Core Responsibilities:</p> <ol> <li>Product Strategy & Innovation </li></ol> <ul> <li>Define and communicate a compelling product vision aligned with the company's technology strategy and long-term growth objectives. </li><li>Identify emerging technologies (AI/ML, cloud, integrations, automation, etc.) that can create competitive advantages or unlock new product opportunities. </li><li>Evaluate and prioritize product initiatives based on customer needs, feasibility, scalability, and ROI. </li></ul> <ol start="2"> <li>Leadership & Team Development </li></ol> <ul> <li>Lead and mentor a multi-disciplinary product organization (product managers, UX designers, data analysts). </li><li>Build a strong product culture centered on data-driven decision making. </li><li>Recruit, develop, and retain high-performing product talent. </li></ul> <ol start="3"> <li>Full Product Lifecycle Management </li></ol> <ul> <li>Own delivery across the entire product lifecycle-discovery, user research, prototyping, backlog management, agile development, launch, and iteration. </li><li>Work with Engineers to define technical requirements, architectural constraints, and delivery timelines. </li><li>Ensure product design meets usability, security, compliance, and scalability standards consistent with modern tech environments. </li></ul> <ol start="4"> <li>Customer & Market Insight </li></ol> <ul> <li>Conduct user research, usability testing, and continuous customer feedback loops to validate concepts and refine product direction. </li><li>Monitor industry trends, and customer behavior across digital platforms. </li><li>Translate insights into clear product requirements, user stories, and roadmap decisions. </li></ul> <ol start="5"> <li>Cross-Functional Collaboration </li></ol> <ul> <li>Collaborate with Engineers to ensure timely, high-quality product releases using agile frameworks. </li><li>Work with UX to deliver intuitive, elegant digital experiences. </li><li>Partner with Data teams to define analytics, instrumentation, and KPIs that measure product success. </li><li>Coordinate with Marketing, Sales, and Customer Success on positioning, pricing, training, and launch readiness. </li></ul> <ol start="6"> <li>Product Launch & Go-To-Market Execution </li></ol> <ul> <li>Lead planning and execution of feature and product launches, ensuring alignment across departments. </li><li>Drive product messaging, release documentation, and go-to-market enablement. </li><li>Monitor early adoption metrics and guide rapid iteration to optimize the customer experience. </li></ul> <ol start="7"> <li>Performance Management & Portfolio Optimization </li></ol> <ul> <li>Track and report product performance using KPIs such as activation, retention, engagement, NPS, ARR/MRR contribution, and operational efficiency. </li><li>Continuously refine the product portfolio, including sunsetting or redefining underperforming features. </li><li>Provide executive insights and recommendations to influence strategy and investment decisions. </li></ul>