<p>Collections Representative - Start Your Career & Earn More</p> <p>Firstsource Advantage | Amherst, NY</p> <p>$19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential)</p> <p>Start Date: May 4, 2026</p> <p>Earn More with Performance-Based Bonuses</p> <p>Looking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you'll earn a competitive hourly rate plus monthly bonus opportunities.</p> <p>If you're motivated, competitive, and ready to grow-this is your opportunity to build a stable career while increasing your income.</p> <p>What You'll Do</p> <ul> <li>Work in a fast-paced 3rd-party collections environment handling inbound and outbound calls </li><li>Help customers resolve past-due accounts and set up payment solutions </li><li>Use strong communication and negotiation skills to drive results </li><li>Stay compliant with FDCPA and state regulations </li><li>Hit performance goals tied to bonus earnings </li></ul> <p>What You Bring</p> <ul> <li>Both English AND Spanish jobs available </li><li>6+ months of experience in collections, sales, or customer service </li><li>Comfortable working toward goals, metrics, and incentives </li><li>Strong communication and negotiation skills </li><li>Reliability, drive, and a results-oriented mindset </li></ul> <p>What You Get</p> <ul> <li>$19/hour OR $20/hour base pay </li><li>Uncapped monthly bonus potential </li><li>Paid training so you can start strong </li><li>Clear path for advancement </li><li></li></ul> <p>Benefits (After 90 Days)</p> <ul> <li>Medical, Dental, Vision </li><li>401(k) with company match </li><li>Paid Time Off </li></ul> <p>Why This Role Stands Out</p> <ul> <li>Your performance = your earning potential </li><li>High-demand, stable industry </li><li>Team environment that supports your success </li><li>Real opportunity to grow your career-not just hold a job </li></ul> <p>Apply Today</p> <p>If you're ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage.</p> <p>Equal Opportunity Employer</p> <p>Firstsource Transaction Services USA, Inc. is an equal opportunity employer in accordance with applicable law.</p>