<p>Position Title Business Process Developer / AI Specialist - Information Technology Job Description</p> <p>Position Summary:</p> <p>This role partners with departments across campus to improve operational efficiency through</p> <p>automation, system integration, and responsible use of artificial intelligence. This role identifies</p> <p>opportunities to streamline business processes and designs scalable solutions that enhance service delivery and organizational effectiveness.</p> <p>Key Responsibilities:</p> <ul> <li>Collaborate with campus departments to analyze business processes and identify opportunities for automation and integration. </li><li>Design, develop, test (with end users), and deploy automated workflows and system integrations. </li><li>Build custom solutions that streamline operations and improve data flow across platforms. </li><li>Utilize approved AI tools to enhance daily business functions, improving efficiency, organization, and outcomes. </li><li>Evaluate and recommend when AI solutions are suitable versus when traditional approaches are more effective. </li><li>Provide documentation, training, and ongoing support to ensure successful adoption of implemented solutions. </li><li>Work closely with the IT Security team to ensure all solutions comply with institutional policies, data governance standards, and cybersecurity requirements. </li></ul> <p>The ideal candidate combines strong technical development skills with business process analysis</p> <p>expertise and a practical understanding of AI applications. This role requires collaboration, critical</p> <p>thinking, and a commitment to responsible and strategic technology implementation.</p> <p>Desired Skills</p> <ul> <li>AI Integration & Agentic AI Development </li><li>API Development </li><li>MS Graph </li><li>Node.js </li><li>Python </li><li>SQL </li><li>Microsoft Power Platform, including Canvas and Automate </li><li>Power BI </li><li>Workflow design </li><li>System integration </li><li>Technical documentation </li><li>User support and training </li><li>Strong analytical thinking and attention to detail </li><li>Strong problem-solving skills </li><li>Excellent communication and collaboration skills </li></ul> <p>Required Qualifications</p> <ul> <li>Bachelor's degree (Computer Science, Management Information Systems or related field). Or, in lieu of a Bachelor's degree: Associate's degree plus an additional combination of education or experience in computer science equivalent to three additional years. </li><li>Three (3) years working with users in requirements gathering, developing, and implementing reports and developing documentation in enterprise application systems. </li><li>Familiarity with SQL working with relational databases. </li><li>Solid understanding of database and data warehouse concepts. </li><li>Proven leadership in a successful, customer-centric IT environment. </li><li>Excellent analytical and quantitative skills with knowledge of computer applications for data analysis and report development. </li><li>Ability to work on multiple projects concurrently, prioritize, schedule, and meet deadlines. </li><li>Advanced skills in the use of troubleshooting and repair technology applications. </li><li>Ability to work in a team setting, collaborate, and communicate efficiently to enhance technology. </li></ul> <p>Preferred Qualifications</p> <ul> <li>Master's degree and associated certificates and accreditations related to Information Systems, customer service. </li><li>Experience working with an ERP platform in a higher education environment. </li><li>Experience with API development. </li><li>Experience with AI Agent development and business process automation tools. </li></ul> <p>Physical Demands</p> <ul> <li>Some weekend and evening working hours required as needed. </li><li>Availability via cell phone during normal working hours is a requirement, after hours occasionally. </li><li>May be required to travel to various buildings on campus frequently. </li></ul> <p>Anticipated Start Date of New Hire 05/18/2026 Anticipated Number of Hours Working per Week 40 Shift Required? First</p> <p>Job Duties</p> <p>Posting Detail Information</p> <p>Posting Number S1072P Number of Vacancies 1 Desired Start Date 05/18/2026 Job Open Date 05/01/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings https://jobs.ashland.edu/postings/8280</p>